Chloe Nellis Carter
Maroubra
Summary
Dedicated and compassionate healthcare professional with a background as an Enrolled Nurse and experienced Medical Receptionist, offering a strong understanding of both clinical and administrative operations. Skilled in patient care, appointment coordination, and medical software systems, with a professional, empathetic approach to customer service. Passionate about delivering high-quality support in fast-paced GP practice settings and committed to contributing to a collaborative team environment. Seeking to leverage my clinical insight and front desk experience to continue building a rewarding career in general practice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Enrolled Nurse
St. Vincent's Health Australia
02.2025 - Current
- Delivered high-quality patient care under direct and indirect RN supervision, supporting activities of daily living including mobility, hygiene, feeding, and medication self-management (e.g., insulin, anti-rejection drugs).
- Administered medications, including IV therapy, within NMBA scope and guidelines; performed clinical tasks such as wound care, ECGs, telemetry, and monitoring fluid balance.
- Contributed to the development and implementation of patient care plans; ensured accurate and timely clinical documentation.
- Communicated clearly and compassionately with patients, families, and multidisciplinary teams; actively participated in clinical handovers.
- Maintained compliance with infection control, workplace health and safety, and organisational policies.
Medical Receptionist
NUVO Health Maroubra
06.2023 - 02.2025
- Greet patients and manage front desk operations in a professional manner
- Schedule appointments and maintain accurate patient records using medical software
- Answer calls, respond to enquiries, and coordinate messages between staff and patients
- Process Medicare and private billing, payments, and EFTPOS transactions
- Verify patient details and health insurance information
- Handle medical correspondence, referrals, and results
- Maintain confidentiality and comply with privacy and health regulations
- Support recall systems and assist with general administrative tasks
- Ensure cleanliness and organisation of reception and waiting areas
- Collaborate with clinical staff and external providers to ensure smooth workflow
Events and Bar Assistant
St. Michael's Golf Club
05.2016 - 04.2020
Education
Diploma of Nursing -
TAFE Sydney
11.2024
Certificate III in Health Services Assistance - undefined
TAFE Digital
01.2022
Skills
- Proficiency in charting, electronic medical records and clinical software
- Compassionate, person-centred care delivery
- Respect for cultural safety, patient privacy and dignity
- Effective communication skills with patients, families, and multi-disciplinary teams
- Effective time management in fast-paced environments
Certification
- AHPRA Registration
- Provide First Aid & Basic Life Support (BLS)
- Working With Children Check (WWCC) & NSW Police Check
- Immunisation Certification
Timeline
Enrolled Nurse
St. Vincent's Health Australia
02.2025 - Current
Medical Receptionist
NUVO Health Maroubra
06.2023 - 02.2025
Events and Bar Assistant
St. Michael's Golf Club
05.2016 - 04.2020
Certificate III in Health Services Assistance - undefined
TAFE Digital
Diploma of Nursing -
TAFE Sydney
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