Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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CHLOE O'CARROLL

Melbourne,VIC

Summary

Personable Administrator with many years of experience in fast-paced settings. Solid team player with outgoing and positive demeanour. Offering keen attention to detail and strong decision making skills. Self motivated work ethic to perform effectively independent or team environments. Responsible, punctual and productive individual with excellent customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Member Services Consultant

UniSuper
05.2024 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Created and maintained databases to track and record customer data.
  • Executed record filing system to improve document organization and management.

Quality and Administration

Pfizer Pharmaceuticals
01.2022 - 04.2024
  • Accurately entered and updated information related to the products, batch numbers, orders on GMP documentation
  • Engaging with team leads and members of staff to ensure targets are prioritized and data integrity is always being followed accordingly
  • Perform laboratory testing on components, packaging materials and drug products using validated methods to ensure quality is to the highest standard
  • Open communication between teams to ensure accurate and up to date documentation of processes, procedures and regulatory requirements.

Dental Nurse/Receptionist

Newbridge Dental Corner
01.2021 - 01.2022
  • Maintained detailed patient records accurately, ensuring data privacy regulations are being followed.
  • Provided chairside assistance during dental procedures.
  • Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
  • Maintained adequate stock of emergency drugs, dental materials and instruments to deliver high-quality patient care.
  • Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.

Cafe Supervisor/ Head Barista

Newbridge Silverware
03.2017 - 01.2021
  • Perform Various financial activities, such as cash handling, deposit preparation and payroll.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Manage and maintain electronic filing systems, record information, update rosters and menus.
  • Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
  • Maintained a clean and safe work environment by adhering to health regulations.

Education

Kildare Town Community School
06.2017

Skills

  • Time management
  • Organisation and Attention to detail
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer/Client relations
  • Proactive and team player

References

  • Ms Rose Hennessy, Pfizer Pharmaceuticals,

Ph: 086 366 4388 Em: Rose.Hennessy@pfizer.com

  • Mrs Noreen Murphy, Café Carleton Newbridge Silverware,

Ph: 086 361 5863 Em: noreenmcm@hotmail.com

Certification

  • Phlebotomy , Synergie Education - May 2020
  • Lifeguard, Level 2 - Nov 2019
  • Food Safety and HAACP Level 2 - Apr 2017

Timeline

Member Services Consultant

UniSuper
05.2024 - Current

Quality and Administration

Pfizer Pharmaceuticals
01.2022 - 04.2024

Dental Nurse/Receptionist

Newbridge Dental Corner
01.2021 - 01.2022

Cafe Supervisor/ Head Barista

Newbridge Silverware
03.2017 - 01.2021

Kildare Town Community School

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CHLOE O'CARROLL