Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

CHLOE OLIVERI

Brisbane,Australia

Summary

Reliable hospitality worker with over 3 years’ experience as a Bartender/Barista/Waitress. Passionate about providing excellent customer service and fostering a positive team environment. Quick learner who is proficient at multitasking in a fast-paced environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista

Remys
  • Serves a variety of espresso drinks, thickshakes and cocktails
  • Dials in coffee machine throughout the day
  • Washes dishes and restock the bar line for continued fast service capabilities.

Receptionist

Red Earth Spa
11.2022 - 10.2023
  • Answered phone calls/emails and booked appointments
  • Independently opened/closed the spa
  • Restocked robes, towels, and refreshments.

Food and Beverage Attendant / TAB Attendant / Receptionist

Broncos Leagues Club
09.2019 - 11.2022
  • Recorded and served a high volume of food/beverage orders
  • Upsold entrees, drinks, and desserts
  • Resolved customer complaints in a friendly and timely manner
  • Prepared espresso drinks, milkshakes, smoothies and alcoholic beverages (including cocktails)
  • Performed accurate and fast sales transactions
  • Monitored inventory and restocked front of house items
  • Managed the TAB terminals, Keno terminals and bar independently
  • Monitored guest behavior to maintain responsible service of alcohol and gambling
  • Cleared poker machines of cash at closing time
  • Answered phone calls/emails and made reservations.

Receptionist

Brisbane 7 Day Physiotherapy
01.2016 - 11.2018
  • Answered the phone and booked appointments
  • Sanitized and reset the physiotherapy rooms after each treatment
  • Processed payments and health insurance claims
  • Provided a high standard of customer service to patients in the waiting room.

Education

Bachelor of Biomedical Science -

University of Queensland
07.2028

Queensland Certificate of Education -

Stuartholme School
01.2018

Certification

  • SITHFAB002 Provide responsible service of alcohol
  • SITHGAM001 Provide responsible gambling services
  • SITHFAB025 Prepare and serve espresso coffee

References

  • Sarah Waters, Red Earth Spa Manager, 4036791339, SWaters@bestofbanff.com
  • Shaun Balfour, Broncos Leagues Club Duty Manager, 0401578357, Sbalfour93@hotmail.com

Timeline

Receptionist

Red Earth Spa
11.2022 - 10.2023

Food and Beverage Attendant / TAB Attendant / Receptionist

Broncos Leagues Club
09.2019 - 11.2022

Receptionist

Brisbane 7 Day Physiotherapy
01.2016 - 11.2018

Barista

Remys

Bachelor of Biomedical Science -

University of Queensland

Queensland Certificate of Education -

Stuartholme School

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CHLOE OLIVERI