Chloe Olivier-Rowan
Drouin,VIC
Summary
Friendly and organized ticket scanner with excellent customer service skills. Skilled in verifying the authenticity of credentials and tickets. Dedicated worker focused on maximizing team productivity and ensuring customer satisfaction. Over 2 years of experience as a catering assistant, acquiring a wide range of skills and training numerous staff members.
Overview
2
2
years of professional experience
Work History
Ticket Scanner (LVL 2)
Aussie Event Logistics
2023.12 - Current
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
- Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
- Greeted customers with smile and provided friendly, knowledgeable service.
Catering Assistant
Lyrebird Villages
2022.03 - Current
- Provided friendly, courteous service to create memorable moments for residents.
- Clean and organise kitchen stations to promote team efficiency.
- Collaborated with team members to execute a seamless catering experience for residents.
- Coordinated closely with other staff members during meal service for smooth service delivery.
- Offered excellent customer service, addressing residents' concerns promptly and professionally.
Education
Bachelor of Applied Bussines (Entertainment) -
Collarts
Collingwood, VIC12.2025
High School Diploma -
Drouin Secondary Collage
Drouin, VIC11.2023
Skills
- Leadership
- Time management
- Determined
- Quick Learner
- Teamwork and Collaboration
- Customer Service
- Reliability
- Excellent Communication
- Team Management
- Safe Food Handling
Further Experience
Aussie Event Logistics (AEL)
With AEL I have worked for festivals as a ticker scanner at the following events;
- Good Things 2023
- Home Grown 2024
- Souled Out 2024
- Knot Fest 2024
- Nick Cave 2024
VCE VM Work Placement
- O'Brien Real Estate, 2022: Answering phone calls, updating information for houses, organizing open houses
- Mantra Hotel, 2023: Making phone calls regarding reservations, taking reservations, handling large amounts of money
Lardner Park
- Pride Gala 2024
- Debutante Ball
In both of these events, I was a part of Front Of House.
Availability
Availability is subject to change due to university timetable.
Contact for more information.
References
Telia Heys, Chef Supervisor
telia.heys@respect.com.au
0401 972 152
Kevin Thorpe, Previous Teacher (High School)
0417 001 564
Timeline
Ticket Scanner (LVL 2)
Aussie Event Logistics
2023.12 - Current
Catering Assistant
Lyrebird Villages
2022.03 - Current
Bachelor of Applied Bussines (Entertainment) -
Collarts
High School Diploma -
Drouin Secondary Collage
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