Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chloe Pattison

Chloe Pattison

South Perth,WA

Summary

Proven leader with a track record of enhancing team efficiency and customer satisfaction. Skilled in Retail Management and adept at new hire training, I excel in fast-paced environments, ensuring operational excellence and achieving sales targets. Fluent in English, I leverage Microsoft platforms to streamline processes, fostering a positive and productive workplace.

Overview

3
3
years of professional experience

Work History

Barista

Blacklist Coffee Roasters
01.2024 - 10.2024
  • Demonstrated excellent multitasking abilities while balancing multiple priorities during peak service hours.
  • Communicated effectively working within a team
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.

Supervisor

Office Shoes
10.2022 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and meet KPI targets
  • Maintained a well presented and eye catching store with visual merchandising strategies
  • Coordinated with store manager to complete time sheets and rotas
  • Assisted with stock room management
  • Provided excellent customer service enhancing customer satisfaction with product knowledge
  • Delivered mentorship and guidance to new recruits and all team members to motivate and maintain a positive atmosphere in store

Duty Manager

The Telegraph Bar
09.2021 - 10.2022
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.

Education

Bachelor of Science - Criminology

Northumbria University
Newcastle Upon Tyne UK
07.2022

Skills

  • POS Systems
  • New Hire Training
  • Fluent in English
  • Microsoft trained in all platforms
  • Sales expertise
  • Retail Management

Timeline

Barista

Blacklist Coffee Roasters
01.2024 - 10.2024

Supervisor

Office Shoes
10.2022 - 11.2023

Duty Manager

The Telegraph Bar
09.2021 - 10.2022

Bachelor of Science - Criminology

Northumbria University

Similar Profiles

CREATE PROFILE
Chloe Pattison