Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chloe Pettit

Port Douglas,QLD

Summary

An enthusiastic and self-motivated woman from the UK living in Australia on a working holiday visa, looking to settle down into a full time job. Sociable and polite, work well under pressure and thrive on a challenge, independently or part of a team. Enjoy learning new skills, and am willing to learn, listen and take instruction to diligently carry out tasks. 6 years’ experience of working in hospitality, from working in a concert arena, to a fast-paced restaurant on the beach and a 5-star hotel, with a proven ability and commitment to excellent customer service. Looking for an opportunity to take my customer service skills to the next level.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitperson

The Fistral Stable
06.2022 - 12.2023
  • Worked in a busy vibrant pizza and cider restaurant set on Fistral beach Newquay, one of Britain's most famous beaches and tourist spots
  • Main role was waitress, responsible for overseeing own section of the restaurant, taking orders, running food and drinks, checking back, taking payment and clearing, cleaning and resetting the table for the next customers
  • Other roles within this job include bartender, hostess, kitchen porter and promotion of running the pass
  • Also worked events here such as weddings, baby showers, birthday celebrations and festival after parties.

Key skills:

  • Remain calm under pressure
  • Work closely with both front of house and back of house staff ensuring prompt and accurate food and drink service

Food and Beverage Attendant

The Headland Hotel
07.2023 - 11.2023
  • Worked at one of Britain's most prestigious 5 star hotels, set on Fistral beach Newquay, taking my customer services skills to the next level.

Key skills:

  • 5 star standard of customer service
  • Knowledge of hotel industry
  • Attention to detail
  • Impeccable communication, attentiveness and professionalism

Visitor Services Assistant

Plymouth Pavilions
09.2018 - 04.2022
  • Worked at one of the South West’s leading entertainment venues hosting a range of events from comedy and music acts to private events, banquets, award ceremonies and basketball games
  • Main role was bartender, but other roles included café work, scanning customer tickets upon entry, arena steward and managing members bar and VIP bar.

Key skills:

  • Ability to work independently and as part of a team
  • Learnt to communicate in a clear and concise manner when using the radio to communicate with managers during shift
  • Endure long working hours while remaining positive and attentive to customer needs

Education

Sociology BSc (Hons) Degree - First Class -

Plymouth University
United Kingdom
2020

Skills

  • Customer Service
  • Barista and Cocktail making
  • Efficiently change kegs of beer/cider
  • Adaptability
  • Organisation and Time Management
  • Attentive
  • Strong multitasking
  • Thoroughness
  • Ability to upsell
  • Teamwork
  • Professionalism
  • Menu memorisation and excellent wine knowledge
  • Willingness to learn
  • Positive attitude

Certification

  • Qld Responsible Service of Alcohol Certificate, Clear to work
  • Cocktails and Spirits knowledge, Clear to work
  • Beer knowledge, Clear to work
  • Wine knowledge, Clear to work
  • Barista for beginners, Clear to work
  • Drivers Licence, issued by the United Kingdom, 10/01/16-07/01/29

Languages

English

Timeline

Food and Beverage Attendant

The Headland Hotel
07.2023 - 11.2023

Waitperson

The Fistral Stable
06.2022 - 12.2023

Visitor Services Assistant

Plymouth Pavilions
09.2018 - 04.2022

Sociology BSc (Hons) Degree - First Class -

Plymouth University
Chloe Pettit