Summary
Overview
Work History
Education
Professional Courses
Employment Profile
Professional Development
References
Timeline
Generic
Chloe Pitos

Chloe Pitos

Claremont,WA

Summary

A highly competent and driven critical care nurse with over 15 of years of experience. I am hardworking, dedicated, honest, compassionate, and empathic. I have well developed communication and interpersonal skills. I can lead a team under pressure. Patient safety, consumer satisfaction, sustainability in healthcare and providing exceptional care are priorities to me. I am committed to further my knowledge and skills in healthcare and contribute to NMHS organisation.

Overview

16
16
years of professional experience

Work History

Nurse Manager ICU

Sir Charles Gairdner Hospital
06.2023 - Current
  • Provide clinical leadership to nursing, medical and allied health care professionals, and relevant stakeholders in the areas of ICU both within and external to the hospital/health service
  • Management of strategies to improve practice both within and external to the hospital/ health service
  • Management of FTE, understanding utilization and implications of agency / overtime of staff
  • Manages the allocated/ available budget and achieving national targets for the area of responsibility within the ABF/ ABM environment reporting against agreed KPIs working in partnership with Head of Specialty
  • Ensure as far as practicable, the provision of a safe work environment in consultation with staff under their supervision
  • Supporting the delivery of high-quality patient care and the consumers' experience including identifying, facilitating, and participating in continuous safety and quality improvement activities and ensuring services and practices align with the requirements of the National Safety and Quality Health Service Standards and other recognized health standards
  • I utilise all electronic communication mediums competently, including all Microsoft programs, Power BI dashboards, Health Point, Webmail, and Integrated Clinical Management (ICM) systems and Familiar with the Electronic medical record (EMR)
  • I actively participate in ward and hospital wide meetings either in person or remotely where I listen to or introduce key issues as necessary, and with other attendees formulate appropriate solutions.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.

Acute Services Recruitment Nurse Manager

Sir Charles Gairdner Hospital
03.2023 - 06.2023
  • Manage and coordinates the recruitment, selection, appointment, and onboarding of staff
  • Perform duties in accordance with Government, WA Health, North Metropolitan Health Service and Departmental / Program specific policies and procedures
  • Abide by the WA Health Code of Conduct, Occupational Safety and Health legislation, the Disability Services Act, and the Equal Opportunity Act.
  • Worked at least 36 hours per month as floor nurse to maintain clinical proficiency.


Area Manager ICU

Sir Charles Gairdner Hospital
04.2022 - 06.2023
  • Staffing ICU to Staffing profile and acuity including the utilisation of Shift match Compiles duty rosters, which considers known fluctuations in nursing workload
  • Resource management in collaboration with Nurse manager
  • Maintains accurate computer records such as management of the establishment record for all staff
  • Maintaining privacy and confidentiality of computer records and personal information obtained in hard copy format
  • Plans and approves leave in collaboration with the Nurse Manager
  • Accurate documentation of staff workings hours on RoStar, authorisation of RoStar for payroll management
  • Supports clinical staff with safe patient care
  • Contributes to interdisciplinary team functioning and decision making
  • Communicates effectively with all staff, patients, family and other customers of the position
  • Advocates for patients, families and carers to ensure individual rights are acknowledged, respected and protected.

Clinical Nurse ICU

Sir Charles Gairdner Hospital
08.2021 - 06.2023
  • Always maintain unit safety of patients and staff, managing patient admissions and discharges
  • Provides and coordinates clinical management of patient care including ability to care for any patient presentation to the department including those requiring advanced and complex therapies
  • Provide leadership, act as a mentor and clinical resource to acting clinical nurses and registered nurses in ICU including problem solving as required
  • Promote teamwork, collaborative decision making and encouraging others to maintain exceptional nursing care in the department
  • Actively participate in quality improvement initiatives
  • Communicating effectively with the multi-disciplinary team, patients, and relatives
  • Ensuring correct accurate documentation of patient where required and maintain patient confidentiality.

Acting Staff Development Nurse ICU

Sir Charles Gairdner Hospital
05.2019 - 12.2021
  • Promoting teamwork, collaborative decision making and encouraging others to maintain exceptional nursing care in the ICU department
  • Provide leadership, act as a mentor and clinical resource to Clinical and Registered (junior and senior) nurses in ICU including problem solving as required
  • Communicating effectively with the leadership team including Equipment nurses, Clinical Nurse Specialist, Area Manager, and Nurse Manger
  • Communicating effectively with MDT team
  • Provides and coordinates formal and informal education for nursing and medical staff (ensuring correct accurate documentation of staff attendance of education)
  • Provides Professional Development Process management for nursing staff in ICU to maintain best practice and a pathway for nursing staff to develop knowledge and experience within ICU and Hospital wide
  • Training and Assessment of medical and nursing staff in yearly mandatory competency
  • Revising and developing Self Directed Learning Packages, Protocols and ICU Departmental Guidelines, keeping the clinical information in such documents relevant to current practice providing best patient care
  • Distributing appropriately and in a timely manner to nursing and medical staff.

Registered Nurse ICU

Sir Charles Gairdner Hospital
09.2011 - 08.2021
  • Provides and coordinates clinical management of patient care including ability to care for any patient presentation to the department including those requiring advanced and complex therapies
  • Advanced Clinical Skills and knowledge including but not limited to; airway management of a ventilated patient, care of patients with tracheostomy, haemodynamic monitoring, management of neurological patients with intracranial pressure monitoring including external ventricular drains and Codman's catheters, management of spinal patients, management of continuous renal replacement therapy, admission of patients to ICU and management of postoperative patients, cardiothoracic patients, those patients needing multiple inotropic therapy administration and management, cardioversion management, temporary pacing wires, extracorporeal membrane oxygenation and complex wounds management including VAC dressings.

Clinical Education Specialist

BARD/BD Australia
12.2018 - 12.2020
  • Comprehensive Knowledge of Targeted Temperature management (TTM) Arctic Sun system
  • Maintain current and up to date knowledge of best practice in healthcare
  • Provide ongoing comprehensive education (including simulation and demonstrations) and support on TTM product ranges to all clients
  • Provide clinical support to BD/BARD sales staff
  • Effective intercollegiate communication and teamwork, problem solving abilities.

Clinical Education Specialist

Smiths Medical Australia
05.2016 - 11.2018
  • Maintain current and up to date knowledge of best practice in healthcare
  • Comprehensive Knowledge of all Smiths Medical Australia clinical products range, (vascular access: intravenous cannulas and other invasive products, vital care: tracheostomy and other airway products and infusion systems: Patient controlled analgesia, volumetric and regional/epidural pumps)
  • Provide ongoing comprehensive education (including lectures, demonstration, and simulation) and support on all Smiths Medical product ranges to all clients including healthcare workers, registered nurses, doctors and physiotherapist
  • Project Management in Western Australian/ Northern Territory hospital wide implementations of Smiths Medical Australia products Cadd Solis infusion PCA pump at St John of God Subiaco, St John of God Murdoch
  • Armadale Hospital, Glengarry Hospital and Joondalup Health Campus
  • Provide clinical support to Smiths Medical Australia sales staff.

Registered Nurse

Trinity Secondary College
02.2015 - 02.2015
  • Direct care of 150 year 8 students on the Trinity College Boys
  • Management of asthma, diabetes
  • Liaising with parents and teachers of students with known medical concerns to provide appropriate and timely management of these students
  • First Aid management.

Registered Nurse Coronary Care Unit

Sir Charles Gairdner Hospital
08.2008 - 09.2011
  • Direct patient care of those admitted and critically ill including Primary STEMI management
  • Advanced arrhythmia and 12 lead ECG interpretation, care of patients needing intra-aortic balloon pumps, non-invasive ventilation, and management of inotropes
  • Patient education
  • Support of new and junior staff.

Registered Nurse Cardiovascular Ward

Sir Charles Gairdner Hospital
02.2008 - 08.2008
  • Direct care of those admitted for investigation of treatment of cardiovascular disease
  • Post-operative management of invasive vascular procedures
  • Post-operative care of vascular surgery
  • Post-operative management of cardiac procedures (pacemaker insertion, angiography).

Education

Bachelor of Nursing -

Notre Dame University Western Australia

Sir Charles Gairdner Hospital
01.2013

Professional Courses

  • 2020, Hospital Mandatory Training Assessor Course
  • 2020, Aseptic technique Assessor Course
  • 2020, Australian Resuscitation Council Advanced Life Support Level 2
  • 2019, Cardiothoracic Advanced Life Support Provider Course
  • 2017, Certificate IV Training and Assessment
  • 2017, The Alfred ECMO Course
  • 2011, Australian Medical Association Medical Administration and Management Certificate

Employment Profile

  • 2008- Current, Sir Charles Gairdner Hospital, Nedlands, Western Australia, June 2023 - Current, Acting Nurse Manager ICU, Provide clinical leadership to nursing, medical and allied health care professionals, and relevant stakeholders in the areas of ICU both within and external to the hospital/health service, Management of strategies to improve practice both within and external to the hospital/ health service, Management of FTE, understanding utilization and implications of agency / overtime of staff, Manages the allocated/ available budget and achieving national targets for the area of responsibility within the ABF/ ABM environment reporting against agreed KPIs working in partnership with Head of Specialty, Ensure as far as practicable, the provision of a safe work environment in consultation with staff under their supervision., Supporting the delivery of high-quality patient care and the consumers' experience including identifying, facilitating, and participating in continuous safety and quality improvement activities and ensuring services and practices align with the requirements of the National Safety and Quality Health Service Standards and other recognized health standards., I utilise all electronic communication mediums competently, including all Microsoft programs, Power BI dashboards, Health Point, Webmail, and Integrated Clinical Management (ICM) systems and Familiar with the Electronic medical record (EMR). I actively participate in ward and hospital wide meetings either in person or remotely where I listen to or introduce key issues as necessary, and with other attendees formulate appropriate solutions., Completed Managers OSH training to help support role, Successful Implementation of Advanced Practice Assistant in Nursing Role to ICU, Successful Recruitment and onboarding >30 staff to ICU since June 2023, 12-hour Roster Agreement Review and completion for the ICU- Retention of staff, allowing early access to 12-hour shifts for new starters to ICU, March 2023- current, Acute Services Recruitment Nurse Manger, Manage and coordinates the recruitment, selection, appointment, and onboarding of staff., Perform duties in accordance with Government, WA Health, North Metropolitan Health Service and Departmental / Program specific policies and procedures., Abide by the WA Health Code of Conduct, Occupational Safety and Health legislation, the Disability Services Act, and the Equal Opportunity Act., Successful Recruitment and onboarding of staff to Acute Services division such as Assistants in Nursing x 50 staff to Emergency, ICU and Woods Ward, Registered nurses, Clinical nurses, staff development nurses for all areas, April 2022- current, Area Manger ICU, Staffing ICU to Staffing profile and acuity including the utilisation of Shift match Compiles duty rosters, which considers known fluctuations in nursing workload, Resource management in collaboration with Nurse manager, Maintains accurate computer records such as management of the establishment record for all staff, Maintaining privacy and confidentiality of computer records and personal information obtained in hard copy format, Plans and approves leave in collaboration with the Nurse Manager, Accurate documentation of staff workings hours on RoStar, authorisation of RoStar for payroll management, Supports clinical staff with safe patient care, Contributes to interdisciplinary team functioning and decision making, Communicates effectively with all staff, patients, family and other customers of the position, Advocates for patients, families and carers to ensure individual rights are acknowledged, respected and protected, ICU RN recruitment - successfully onboarding of >30 staff for 2022, ICU stock and stores revision to manage stock effectively which contributed to a >20K cost savings for the ICU, August 2021- current, Clinical Nurse ICU, Always maintain unit safety of patients and staff, managing patient admissions and discharges, Provides and coordinates clinical management of patient care including ability to care for any patient presentation to the department including those requiring advanced and complex therapies, Provide leadership, act as a mentor and clinical resource to acting clinical nurses and registered nurses in ICU including problem solving as required, Promote teamwork, collaborative decision making and encouraging others to maintain exceptional nursing care in the department, Actively participate in quality improvement initiatives, Communicating effectively with the multi-disciplinary team, patients, and relatives, Ensuring correct accurate documentation of patient where required and maintain patient confidentiality, Introduction of SCGH ICU Assistants in Nursing (AIN) Project Member - a trial to introduce AINS into ICU. Successful program which has now maintained one AIN per shift in ICU., Lead team member in the 'Children Visiting the ICU' QI project team- a quality improvement project -which included researching, creating, and implementing resources for staff and relatives/carers providing information when children visit loved ones in ICU. This project was successfully implemented and integrated within the SCGH ICU in 2020. The resources include an information booklet for family with how to provide support for children visiting loved ones in ICU, soft toys (for younger children) and an ICU related comic book (for teenagers). The resources have been utilised by staff, patients, and relatives. This project has improved consumer experience and satisfaction when visiting the ICU, which was part of a broader 'ICU Waiting Room Project'. The overall feedback has been very positive, with consumer advisory committee endorsing the booklet, as well as great positive feedback from relatives and staff who have utilised the booklet This project is currently funded by donations such as Giving Day research funds, Working party member 12-hour shift Agreement review, contributing to the successful review and amendments to the ICU 12-hour shift agreement., May 2019- December 2021, Acting Staff Development Nurse ICU, Promoting teamwork, collaborative decision making and encouraging others to maintain exceptional nursing care in the ICU department, Provide leadership, act as a mentor and clinical resource to Clinical and Registered (junior and senior) nurses in ICU including problem solving as required, Communicating effectively with the leadership team including Equipment nurses, Clinical Nurse Specialist, Area Manager, and Nurse Manger, Communicating effectively with MDT team, Provides and coordinates formal and informal education for nursing and medical staff (ensuring correct accurate documentation of staff attendance of education), Provides Professional Development Process management for nursing staff in ICU to maintain best practice and a pathway for nursing staff to develop knowledge and experience within ICU and Hospital wide., Training and Assessment of medical and nursing staff in yearly mandatory competency, Revising and developing Self Directed Learning Packages, Protocols and ICU Departmental Guidelines, keeping the clinical information in such documents relevant to current practice providing best patient care. Distributing appropriately and in a timely manner to nursing and medical staff (Liver Transplant protocol, Unit one and Unit 2 PDT), Actively participate in quality improvement initiatives to ensure best practice and quality care is provided to patients, Recruitment Panel for the ICU 8 week Up-skilling Program 2019. The intensive education and training provide nurses the skills and knowledge of the foundations of ICU. This program has been an integral part of staff recruitment for SCGH ICU, maintaining the ICU workforce for the future. The 2019 cohort have all been retained as permanent ICU staff., Mandatory Training Assessor Program completion to become an assessor of nursing and medical staff for annual mandatory competencies such as Hospital Advanced Life Support, Occupational Safety and Health (OSH) manual tasks, infection control and aseptic technique. Contributing and Supporting the ICU and Hospital wide team keeping all staff up to date with yearly mandatory competency., Cardiothoracic Advanced Life Support (ALS) Provider training completion- this course enables the nurse to lead training and education for medical and nursing staff for the Cardiothoracic ALS algorithm utilizing lectures and simulations, better preparing ICU nursing and medical staff for cardiothoracic emergencies., Medical Emergency team (MET) member attending hospital wide Medical Emergencies across SCGH performing advanced ALS for patients in a medical emergency and acting as a resource for all staff during these emergency situations, Developed and delivered 10-week Pandemic Critical Care Up-skilling program 2020- a collated program providing necessary skills and minimum knowledge required to work in ICU and HDU to meet demand during COVID 19. This course had a successful completion of 100 SCGH ward level nursing staff members to support the critical care nursing workforce to respond to the COVID 19 pandemic., September 2011- August 2021, Registered Nurse ICU, Provides and coordinates clinical management of patient care including ability to care for any patient presentation to the department including those requiring advanced and complex therapies, Advanced Clinical Skills and knowledge including but not limited to; airway management of a ventilated patient, care of patients with tracheostomy, haemodynamic monitoring, management of neurological patients with intracranial pressure monitoring including external ventricular drains and Codman's catheters, management of spinal patients, management of continuous renal replacement therapy, admission of patients to ICU and management of postoperative patients, cardiothoracic patients, those patients needing multiple inotropic therapy administration and management, cardioversion management, temporary pacing wires, extracorporeal membrane oxygenation and complex wounds management including VAC dressings., Winner of the West Australian Healthcare Heroes' award. Patient Nomination for patient care in the ICU: 'Nominated by a patient and their family.', Successful Completion of the Post Graduate Critical Care Nursing Certificate 2013, Successful Completion of the Australian Resus Council Advanced Life Support Level 2 Course, Successful completion of The Alfred ECMO Course- providing education to staff post course on best practice with Extracorporeal Membrane Oxygenation (ECMO) in ICU, Delirium Champion- supporting nursing and medical staff through education during implementation of new Delirium CAM-ICU assessment tool, Medication Safety Champion/Link nurse, August 2008- September 2011, Registered Nurse Coronary Care Unit, Direct patient care of those admitted and critically ill including Primary STEMI management, Advanced arrhythmia and 12 lead ECG interpretation, care of patients needing intraaortic balloon pumps, non-invasive ventilation, and management of inotropes, Patient education, Support of new and junior staff, Successful completion of Graduate Nurse Certificate, Successful Completion of the Nursing Time Management audit, February 2008- August 2008, Registered Nurse Cardiovascular Ward, Direct care of those admitted for investigation of treatment of cardiovascular disease, Post-operative management of invasive vascular procedures, Post-operative care of vascular surgery, Post-operative management of cardiac procedures (pacemaker insertion, angiography), Consolidation of theoretical knowledge in the Clinical arena, Commencement of Graduate Nurse certificate
  • December 2018- December 2020, BARD/BD Australia, Western Australia, December 2018- December 2020, Clinical Education Specialist, Comprehensive Knowledge of Targeted Temperature management (TTM) Arctic Sun system, Maintain current and up to date knowledge of best practice in healthcare, Provide ongoing comprehensive education (including simulation and demonstrations) and support on TTM product ranges to all clients, Provide clinical support to BD/BARD sales staff, Effective intercollegiate communication and teamwork, problem solving abilities, Team of the Year for WA/Victoria Territories FY19, Project Management for implementation of Arctic Sun TTM at Joondalup Health Campus Intensive Care Unit
  • May 2016- November 2018, Smiths Medical Australia, Western Australia, May 2016- November 2018, Clinical Education Specialist, Maintain current and up to date knowledge of best practice in healthcare, Comprehensive Knowledge of all Smiths Medical Australia clinical products range, (vascular access: intravenous cannulas and other invasive products, vital care: tracheostomy and other airway products and infusion systems: Patient controlled analgesia, volumetric and regional/epidural pumps), Provide ongoing comprehensive education (including lectures, demonstration, and simulation) and support on all Smiths Medical product ranges to all clients including healthcare workers, registered nurses, doctors and physiotherapist, Project Management in Western Australian/ Northern Territory hospital wide implementations of Smiths Medical Australia products Cadd Solis infusion PCA pump at St John of God Subiaco, St John of God Murdoch. Armadale Hospital, Glengarry Hospital and Joondalup Health Campus, Provide clinical support to Smiths Medical Australia sales staff, Team of the Year FY17, Awarded the Company Values- Passion Award FY18
  • February 2015, Trinity College, Perth City, Western Australia, February 2015, Registered Nurse, Direct care of 150 year 8 students on the Trinity College Boys, Management of asthma, diabetes, Liaising with parents and teachers of students with known medical concerns to provide appropriate and timely management of these students, First Aid management

Professional Development

  • 2023, AIM IHL Masterclass Series Systems Awareness and Leadership- Systems thinking, International Congress Innovation and Leadership Conference 2023, NMHS Recruitment and Selection Program, NMHS Emotional Intelligence Program, Mandatory Training Assessor
  • 2022, SCGOPHG OSH Online Training for Managers, Mandatory Training Assessor
  • 2021, SCGOPHCG Core Leadership Pathway SRN 3 Course, SCGOPHCG Pain management Study Days1 &2, Mandatory Training Assessor
  • 2020, Medical Emergency Team Crisis Resource Management Training (MET Team), Mandatory Training Assessor, Australian Resus Council Advanced Life Support Level Two Recertification, Philips Monitor Up dated education half study day, SCGHOPHCG Leadership in Action Day 1 &2
  • 2008-2019, CALS provider course, Organising lead of Clinical Governance study Day, WA Department of Health Mandatory training, Organising lead Wound management PD Day, The Alfred ECMO Course, Attendance of the AVAS conference held in Perth, W.A., Organising CDS PD for ICU staff, Leadership in action Day 1

References

  • Graham Martindale, Nurse Co Director | Acute Services, Sir Charles Gairdner Osborne Park Health Care Group, Nedlands, Western Australia, 0468 569 784, graham.martindale@health.wa.gov.au
  • Charlotte Simmonds, A/ Deputy Nurse Co Director | Acute Services, Sir Charles Gairdner Osborne Park Health Care Group, Nedlands, Western Australia, 0421 878 747, charlotte.simmonds@health.wa.gov.au

Timeline

Nurse Manager ICU

Sir Charles Gairdner Hospital
06.2023 - Current

Acute Services Recruitment Nurse Manager

Sir Charles Gairdner Hospital
03.2023 - 06.2023

Area Manager ICU

Sir Charles Gairdner Hospital
04.2022 - 06.2023

Clinical Nurse ICU

Sir Charles Gairdner Hospital
08.2021 - 06.2023

Acting Staff Development Nurse ICU

Sir Charles Gairdner Hospital
05.2019 - 12.2021

Clinical Education Specialist

BARD/BD Australia
12.2018 - 12.2020

Clinical Education Specialist

Smiths Medical Australia
05.2016 - 11.2018

Registered Nurse

Trinity Secondary College
02.2015 - 02.2015

Registered Nurse ICU

Sir Charles Gairdner Hospital
09.2011 - 08.2021

Registered Nurse Coronary Care Unit

Sir Charles Gairdner Hospital
08.2008 - 09.2011

Registered Nurse Cardiovascular Ward

Sir Charles Gairdner Hospital
02.2008 - 08.2008

Bachelor of Nursing -

Notre Dame University Western Australia

Sir Charles Gairdner Hospital
Chloe Pitos