Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Chloe Radford

Merimbula,NSW

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

6
6
years of professional experience

Work History

Shift Manager

Merimbula Extra
03.2021 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximise team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.

Social Media Content Creator

Radford Motorsport
12.2020 - Current
  • Managed content across multiple platforms for widest audience reach.
  • Increased audience engagement through the development of tailored content for each platform.
  • Scheduled regular postings using social media management tools, resulting in consistent growth in followers and engagement rates.
  • Utilised visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
  • Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.

Cleaner

Playful Paws: Training and Wellness
02.2019 - 11.2019
  • Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Education

High School Diploma -

Lumen Christi Catholic College
Pambula, NSW
09.2024

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Punctual and Reliable
  • Opening and closing procedures

Hobbies

  • Social Media
  • Content Creation
  • Go - Karts
  • Motorsports
  • Beach

Timeline

Shift Manager

Merimbula Extra
03.2021 - Current

Social Media Content Creator

Radford Motorsport
12.2020 - Current

Cleaner

Playful Paws: Training and Wellness
02.2019 - 11.2019

High School Diploma -

Lumen Christi Catholic College

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Chloe Radford