Chloe Ramsay
Ormeau,QLD
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic professional with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Part Time Traffic Controller
Get Directed Traffic Control
11.2023 - Current
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Part Time Food & Beverage Attendant
Toronto Workers Club
12.2020 - 01.2022
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes during special events, nights, and weekends.
Casual Food & Beverage Attendant
Newy Burger Co
09.2019 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organised dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Trainee Travel Consultant
Travel Associates
05.2019 - 08.2019
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organised trips for individual, family and business travellers.
- Handled sensitive information with professionalism and discretion.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Casual Delicatessen Assistant
IGA
07.2014 - 11.2018
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Offered product samples to customers, generating additional sales through taste-testing.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Diploma - Tourism And Travel Management
Ourimbah TAFE
Ourimbah, NSW06.2017
High School Diploma -
Toronto High School
Toronto, NSW12.2016
Skills
- Performance Goals
- Customer Loyalty
- High-Volume Environments
- People Skills
- Customer Service
- Proper Food Handling
- Billing and Payment Processing
- Organise Paperwork
Certification
- CPCWHS1001 - Prepare to work safely in the construction industry
- Traffic Controller Accreditation
Timeline
Part Time Traffic Controller
Get Directed Traffic Control
11.2023 - Current
Part Time Food & Beverage Attendant
Toronto Workers Club
12.2020 - 01.2022
Casual Food & Beverage Attendant
Newy Burger Co
09.2019 - 03.2020
Trainee Travel Consultant
Travel Associates
05.2019 - 08.2019
Casual Delicatessen Assistant
IGA
07.2014 - 11.2018
Diploma - Tourism And Travel Management
Ourimbah TAFE
High School Diploma -
Toronto High School