Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Riley

Toowoomba,QLD

Summary

Dynamic Embroidery Manager with a proven track record at ALE Clothing & Signs, excelling in quality control and team collaboration. Skilled in machine operation and problem-solving, I enhance customer satisfaction through high-quality embroidery work, effectively managing inventory and organising projects to ensure seamless production flow.

Overview

5
5
years of professional experience

Work History

Embroidery Manager

ALE Clothing & Signs
10.2024 - Current
  • Implemented quality control measures to ensure that all embroidered products met or exceeded client expectations before delivery.
  • Worked closely with sales team members to help them better understand available services and effectively communicate these offerings to potential clients.
  • Troubleshot technical issues related to machine malfunctions or design errors, implementing solutions quickly to minimize project delays.
  • Positioned hoops on fabric, trimmed unnecessary threats and folded and bagged items to prepare for delivery to customers.
  • Maintained embroidery machine by threading needles with appropriate thread colors and replacing needles when necessary.
  • Operated multi-head sewing machines to produce embroidered items according to customer specifications.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Managed inventory of threads, fabrics, and other supplies, maintaining adequate stock levels for seamless production flow.
  • Performed counting and inspection of products during sewing process.
  • Conducted regular equipment maintenance checks and repairs, minimizing downtime due to mechanical issues.
  • Enhanced customer satisfaction by providing high-quality embroidery work on various garments and materials.
  • Maintained accurate records of client orders, project progress, and inventory levels for efficient operations and ease of reference.
  • Collaborated with design team to create unique, custom embroidery designs for clients'' specific needs.

Lead Embroiderer

Tradeys
06.2024 - 10.2024
  • Performed counting and inspection of products during sewing process.
  • Managed inventory of threads, fabrics, and other supplies, maintaining adequate stock levels for seamless production flow.
  • Conducted regular equipment maintenance checks and repairs, minimizing downtime due to mechanical issues.
  • Enhanced customer satisfaction by providing high-quality embroidery work on various garments and materials.
  • Maintained accurate records of client orders, project progress, and inventory levels for efficient operations and ease of reference.
  • Maintained a clean, organized workspace to ensure smooth operations and prevent errors in embroidery work.
  • Collaborated with design team to create unique, custom embroidery designs for clients'' specific needs.
  • Coordinated large-scale orders with multiple departments within the company for timely completion of complex projects.
  • Trained new employees on proper embroidery techniques and machine operation, ensuring consistent results across all projects.
  • Consulted with clients to understand their vision and provide recommendations on design elements for optimal results.

Console Operator

North Coast Petroleum
12.2022 - 12.2023
  • Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
  • Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
  • Prepared food items consistently according to quality standards, ensuring customer satisfaction with each order.
  • Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.
  • Enhanced teamwork and communication among colleagues through regular collaboration and support.
  • Collaborated with management on initiatives to improve overall operational efficiency within the team.
  • Ensured accuracy in data entry tasks while maintaining strict attention to detail.
  • Completed store opening and closing procedures and balanced tills.
  • Managed and motivated employees to be productive and engaged in work.

Service Team Member

Coles Supermarket
08.2020 - 01.2023
  • Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
  • Assisted in training new team members, ensuring adherence to company standards and policies.
  • Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.

Education

Year 10 Equivalent -

Ormeau Woods State High School
Ormeau, QLD
11.2018

Skills

  • Machine operation
  • Deadline management
  • Scheduling
  • Production planning
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Critical thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Production problem resolution
  • Inventory and stocking

Timeline

Embroidery Manager

ALE Clothing & Signs
10.2024 - Current

Lead Embroiderer

Tradeys
06.2024 - 10.2024

Console Operator

North Coast Petroleum
12.2022 - 12.2023

Service Team Member

Coles Supermarket
08.2020 - 01.2023

Year 10 Equivalent -

Ormeau Woods State High School

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Chloe Riley