Chloe Roberts

I am a hard-working individual who is skilled in working under pressure and adapting to new situations and challenges. If given the opportunity, I would work in a professional manner, be courteous at all times and punctual.

Courses Completed:

- Leadership Transition Course:

• Engage with other shift leaders to further develop the leadership mindset and behaviours needed for success.
• Work in a team-based activity to improve the business and operational outcomes of a restaurant
• Bring systems knowledge, operational and people skills together to analyze restaurant data and apply decisions to improve results.
• Practice team-based decision-making and apply improvement strategies in a safe environment while observing impacts to guest satisfaction, crew engagement and operational results.

-Advancing Your Leadership Course:

• Learn about the role and responsibilities of a Shift Manager.
• Explore the transition from individual contributor to leader of others.
• Learn about behavioural style preferences, emotional intelligence, and communication that builds trust and respect and authentic connections with guests and crew.
• Learn about pre, during and post shift operations and how to use motivation, decision making and delegation skills to build shift team success and achieve shift targets.