Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Chloe Robinson

Tamborine Mountain,QLDQLD

Summary

I am currently 19 years of age, I have previously worked at a couple of local cafes and gained many hospitality and customer service skills. I have been trained in many different areas such as kitchenhand, waiting on tables, food and drink preparation, serving customers and cleaning. Since 2022 I have been working as a deli member at IGA tambourine mountain and have gained many leadership and teamwork skills.

Overview

6
6
years of professional experience

Work History

Deli Member

IGA Tamborine Mountain
10.2022 - 09.2024
  • Gained many leadership and teamwork skills.
  • Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
  • Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
  • Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
  • Increased sales of specialty items by offering product samples and sharing knowledge about their unique features.

Waitress

Picnic Real Food Bar
09.2021 - 10.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.

Waitress Supervisor

Elevation Cafe
02.2019 - 09.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
  • Inspected dishes and utensils for cleanliness.

Education

Tamborine Mountain State High School

Skills

  • Strong Communication Skills
  • Cash Handling Abilities
  • Reliability and punctuality
  • Strong multitasking
  • Handling Complaints
  • Product Knowledge
  • Safety Procedures
  • Friendly, Positive Attitude
  • Responsible and Reliable
  • Time Management Capabilities

Personal Information

Age: 19

Address: 33-39 Ballantrae Rd Tamborine

References

  • Michael Dorozario, Elevation Café, 0755 450 007
  • Sonja Drexler, Picnic Real Food Café, 0412 690 825

Timeline

Deli Member

IGA Tamborine Mountain
10.2022 - 09.2024

Waitress

Picnic Real Food Bar
09.2021 - 10.2022

Waitress Supervisor

Elevation Cafe
02.2019 - 09.2021

Tamborine Mountain State High School

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Chloe Robinson