Chloe Rogers
Geelong,Vic
Summary
I'm a hardworking individual with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service, organised and punctual. I am essentially ready to take on any opportunity i am granted.
Overview
4
4
years of professional experience
Work History
Bartender
Bloom Nightclub
11.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the venue according to established procedures.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Verified ID and payment preference of guests to make transactions faster and more flexible.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
Kitchen Manager
Cheeky Chicken
05.2020 - 07.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
Geelong High School
Geelong, VIC09.2020
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- New Hire Training
- Drink Preparation Techniques
Hobbies
- powerlifting
- travelling
- cooking
- baking
- makeup
Timeline
Bartender
Bloom Nightclub
11.2021 - Current
Kitchen Manager
Cheeky Chicken
05.2020 - 07.2021
High School Diploma -
Geelong High School
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