Chloe Rogers
Menangle,NSW
Summary
I am personable and reliable with an affinity for animal care and well-being. I understand fundamental grooming principles and am skilled in basic grooming tasks and handling of various dog breeds, while always ensuring their comfort and wellbeing comes first.
I have a genuine passion for working dogs and others animals and am eager to learn and grown in the animal care field. I have the ability to quickly grasp new ideas and techniques, and have a keen eye for detail.
I am a reliable team member with strong adaptability, excellent communication skills and a strong customer service skillset.
Overview
3
3
years of professional experience
Work History
Assistant Dog Groomer
Jordie Paws Grooming Salon
09.2024 - Current
- Contributed to a positive workplace environment through effective communication with team members and clients.
- Enhanced customer satisfaction by providing personalized dog grooming services based on breed and owner preferences.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Demonstrated adaptability by quickly learning new skills when needed or adjusting plans based on changing circumstances throughout the day.
- Supported a safe work environment by identifying potential hazards or issues within the salon space and reporting them promptly for resolution.
- Efficiently managed time by prioritizing tasks according to urgency, resulting in timely completion of all assignments.
- Reduced stress in dogs by utilizing calming techniques and creating a soothing atmosphere during grooming sessions.
- Ensured the highest level of cleanliness within the salon by performing routine cleaning tasks and adhering to strict sanitation guidelines.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to head groomer.
- Supported animal wellbeing by caring for both physical and mental health needs.
- Washed, dried and brushed animals to maintain good grooming standards.
- Reset procedure areas between appointments and disinfected equipment.
Crew Member
McDonald's Restaurant
07.2023 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Addressed customer needs, questions, or concerns to create the best restaurant experience.
- Accurately operated cash register to process customer payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
McDonald's Restaurant
09.2021 - 01.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Addressed guest needs, questions, or concerns to create the best restaurant experience.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Accurately operated cash register to process customer payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
2023 - Completed Year 10 Certificate
Oran Park High School
Oran Park, NSWSkills
- Brushing Techniques
- Teeth Cleaning
- Ear Cleaning
- De-matting fur
- Animal Handling
- Bathing procedures
- Patience with pets
- Empathy towards animals
- Sanitation Procedures
- Teamwork and Collaboration
Timeline
Assistant Dog Groomer
Jordie Paws Grooming Salon
09.2024 - Current
Crew Member
McDonald's Restaurant
07.2023 - Current
Crew Member
McDonald's Restaurant
09.2021 - 01.2023
2023 - Completed Year 10 Certificate
Oran Park High School
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