Chloe Rooke
ROWVILLE,Victoria
Summary
Hello!
I'm currently 18 and seeking further experience in hospitality. Currently, I'm available to work about 18-20 hours per week.
My experience includes volunteer work under Scouts Victoria, people management and professional self-conduction through my time as a referee, and customer service and food handling as a barista through 2024.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista/Food Preparation Worker
Choco Bean Cafe
02.2024 - 11.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Basketball Referee
Basketball Victoria
07.2022 - 01.2024
- Assisted in the development of younger referees through constructive feedback and training.
- Maintained professional attitude when officiating games.
- Resolved disputes between players, coaches and disruptive spectators.
Scout
Scouts Victoria
03.2016 - 12.2023
- Evaluated individual progress towards merit badges and awards.
- Volunteer work in customer service, food service, and local festivals.
- Organised weekend camps and managed supplies/activities.
Education
High School Diploma -
Belgrave Heights Christian School
Melbourne, VIC01-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cash register operation
- Safe food handling
- Food preparation
Certification
- Certificate of Completion: Barista Coffee Making Course. Awarded by the Royal Greenhill Institute of Technology Australia. Documentation provided upon request.
- Academic Award of 2021 and Academic Award of 2022. Awarded by Belgrave Heights Christian School for consistently high levels of achievement and academic performance.
Timeline
Barista/Food Preparation Worker
Choco Bean Cafe
02.2024 - 11.2024
Basketball Referee
Basketball Victoria
07.2022 - 01.2024
Scout
Scouts Victoria
03.2016 - 12.2023
- Certificate of Completion: Barista Coffee Making Course. Awarded by the Royal Greenhill Institute of Technology Australia. Documentation provided upon request.
- Academic Award of 2021 and Academic Award of 2022. Awarded by Belgrave Heights Christian School for consistently high levels of achievement and academic performance.
High School Diploma -
Belgrave Heights Christian School
Similar Profiles
Zachary SandsZachary Sands
Cafe Worker at Bean Head CafeCafe Worker at Bean Head Cafe
Fabiana GonzalezFabiana Gonzalez
Server and cashier at El Black Bean CafeServer and cashier at El Black Bean Cafe
Willem SmitWillem Smit
Server at Julie Bean CafeServer at Julie Bean Cafe