Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Rose

Telegraph Point,NSW

Summary

Proven in delivering exceptional customer service and multitasking across roles at Port Golf Club, I excel in fast-paced environments, ensuring high service standards and guest satisfaction. Skilled in cash handling and team collaboration, I effectively balance customer needs and operational demands, driving positive outcomes and maintaining a welcoming atmosphere.

Overview

5
5
years of professional experience

Work History

Waitress/Bartender

Port Golf Club
05.2021 - 10.2021
  • Demonstrated composed demeanor and maintained excellent service standards in fast-paced environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Waitress

Lotus at Lighthouse
08.2020 - 03.2021
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Cleaner

Ultiqa Village Resort
01.2020 - 09.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service Assistant

Miedecke Motor Group
01.2019 - 10.2019
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Contributed to a positive guest experience by offering friendly and professional service during all interactions.
  • Maintained cleanliness of the courtesy bus both inside and out, contributing to a comfortable travel experience for passengers.
  • Maximized fuel efficiency by planning optimal routes and avoiding unnecessary detours.

Customer Service Assistant

Kmart
03.2017 - 10.2018
  • Maintained clean and organized work environment to maintain customer safety.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Hastings Secondary Collage Westport Campus
Port Macquarie, NSW
09.2017

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Order Taking
  • Upselling techniques
  • Reliable and Responsible

Timeline

Waitress/Bartender

Port Golf Club
05.2021 - 10.2021

Waitress

Lotus at Lighthouse
08.2020 - 03.2021

Cleaner

Ultiqa Village Resort
01.2020 - 09.2020

Customer Service Assistant

Miedecke Motor Group
01.2019 - 10.2019

Customer Service Assistant

Kmart
03.2017 - 10.2018

High School Diploma -

Hastings Secondary Collage Westport Campus

Similar Profiles

CREATE PROFILE
Chloe Rose