Chloe Rundle
Coongulla,VIC
Summary
Throughout the Bachelor of Agriculture course I majored in Animal Production studies, gaining an in depth knowledge on factors for managing on farm animals, whilst also covering a wide range of plant and cropping management strategies. After three years of study, I believe I can provide insight on ways to both conserve and increase productivity in these fields. I have also gained knowledge of animal care through working at a veterinary clinic for over one year, this experience alongside the previous hospitality work has benefited me with great communication, teamwork and individual work skills. I would love the opportunity to expand my skillset and help grow this industry. I am extremely committed to my work and fast at learning new systems/ programs.
Overview
5
5
years of professional experience
Work History
Receptionist /Vet Nurse
WoofPurNay Veterinary Hospital
06.2022 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Assisted senior staff with blood analyses and physical assessments.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Responded promptly to emergency situations using critical thinking skills to assess conditions quickly and provide necessary assistance or referrals when appropriate.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff.
Wait Staff Member
Piatella Cafe Bar
04.2021 - 05.2021
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Wait Staff Member
Cafe 3858
12.2020 - 02.2021
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
Wait Staff Member
Code 5 Group
05.2019 - 01.2021
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Barista
Mega Mart Cafe
02.2020 - 06.2020
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Science - Agricultural Education
University of Melbourne
Parkville, VIC12.2023
High School Diploma -
Brentwood Secondary College
Glen Waverley, VIC12.2019
Skills
- Customer/Client relations
- Document Management
- Customer Complaint Resolution
- Multi-Line Phone Systems
- Time Management
- Team Collaboration
Timeline
Receptionist /Vet Nurse
WoofPurNay Veterinary Hospital
06.2022 - Current
Wait Staff Member
Piatella Cafe Bar
04.2021 - 05.2021
Wait Staff Member
Cafe 3858
12.2020 - 02.2021
Barista
Mega Mart Cafe
02.2020 - 06.2020
Wait Staff Member
Code 5 Group
05.2019 - 01.2021
Bachelor of Science - Agricultural Education
University of Melbourne
High School Diploma -
Brentwood Secondary College
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