Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Scull

Spring Mountain,QLD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Expert in assisting customers, multitasking and handling high-volume work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Night Stocker

Woolworths
11.2023 - Current
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Enhanced customer satisfaction with well-stocked inventory through diligent restocking efforts.
  • Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
  • Ensured accurate product placement by carefully following planograms and store layouts.

Customer Service Driver

Tasty Fresh Food
01.2022 - 07.2022
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fostered positive working relationships with regular customers.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Enhanced company reputation with exceptional customer service during deliveries and pickups.

Attractions Attendant

Village Roadshow Theme Parks
01.2020 - 12.2021
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.

Attractions Cast Member

Walt Disney World
01.2019 - 12.2019
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Intercepted and answered guest inquiries at entrance of each attraction, regarding rider restrictions, directions and general park information.
  • Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
  • Optimized ride throughput by effectively loading/unloading guests while adhering to safety guidelines.

Retail Assistant

Bunnings Warehouse
01.2017 - 12.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Worked with loss prevention in monitoring shopper behaviour.
  • Resolved customer complaints professionally, maintaining positive brand image.

Education

Diploma - Travel And Tourism

Flight Centre Travel Academy
South Brisbane
Current

Bachelor of Arts - Dance

Queensland University of Technology
Kelvin Grove, QLD
12.2018

Skills

  • Articulate communication
  • Excellent people skills
  • Stocking and replenishing
  • Storage Organization
  • Product identification
  • Pallet Jack Operation
  • Customer Service

Certification

  • Senior First Aid Certificate

  • Responsible Service of Alcohol

Timeline

Night Stocker

Woolworths
11.2023 - Current

Customer Service Driver

Tasty Fresh Food
01.2022 - 07.2022

Attractions Attendant

Village Roadshow Theme Parks
01.2020 - 12.2021

Attractions Cast Member

Walt Disney World
01.2019 - 12.2019

Retail Assistant

Bunnings Warehouse
01.2017 - 12.2018

Diploma - Travel And Tourism

Flight Centre Travel Academy

Bachelor of Arts - Dance

Queensland University of Technology
Chloe Scull