CHLOE STAMPTON
Victoria Park,WA
Summary
I’m a food and beverage supervisor looking to further my hospitality career and develop my knowledge if the events/ functions space. I’m keen to learn new things and hit the floor running. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Food and Beverage Supervisor
Australia Venue Co
06.2022 - Current
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Assisted in training new hires in food handling and safety protocols to boost knowledge and performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Executed promotions and special events in close collaboration with management.
- Operating 7-rooms reservation system
Personal Care Assistant
Mercy Aged Care, Ballarat And Mandurah
01.2019 - 08.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
Customer Service Associate
Big W
01.2017 - 11.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Solved problems with products and services by providing customers with technical support.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Year 11 completion - undefined
Ballarat High school
2016
Skills
- Multitasking Abilities
- Problem-Solving
- Decision-Making
- Written Communication
- Teamwork and Collaboration
- Food Safety and Quality
- Booking Procedures
- Guest Relations Management
- Greeting and Seating Guests
- Safe Food Handling Practices
References
Victoria - Victoria Park Hotel
0448 891 277
victoriamary.katris@gmail.com
Laura - Victoria Park Hotel Duty Manager
0412931423
Lauramiddleton24@gmail.com
Timeline
Food and Beverage Supervisor
Australia Venue Co
06.2022 - Current
Personal Care Assistant
Mercy Aged Care, Ballarat And Mandurah
01.2019 - 08.2022
Customer Service Associate
Big W
01.2017 - 11.2018
Year 11 completion - undefined
Ballarat High school
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