Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Strahan

Forbes,NSW

Summary

Accomplished Director at Central West Tilt And Tow, adept in strategic planning and operations management, significantly enhancing customer service and operational efficiency. Proven track record in people management and verbal communication, fostering strong client relationships and team cohesion. Skilled in navigating complex environments to deliver exceptional results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Business / Office Duty

Central West Tilt And Tow
07.2022 - Current

customer service via phones and in person.

invoicing, sending quotes for jobs.

Domestic Cleaner /Commercial Cleaner

Chloe's Cleaning Services
09.2021 - 06.2022
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • cleaning of office buildings and shop fronts

Aged Care Worker

Niola Baptist Care Parkes
03.2019 - 08.2021
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Received consistent positive feedback from residents and their families due to exceptional care delivery.

Aged Care Nurse

Jemalong Residential Village
09.2018 - 01.2019
  • Advocated for older adult patients, ensuring they received appropriate resources and services to maintain their wellbeing.
  • Facilitated smooth transitions between care settings by coordinating with other healthcare professionals and communicating effectively with patients and families.
  • Enhanced patient safety by conducting regular assessments and promptly addressing any signs of decline or potential complications.
  • Assessed fall risks among the elderly population, implementing targeted prevention strategies to reduce injury occurrences.
  • Assisted patients with dressing, eating and bathing and encouraged patients to perform basic needs independently to promote self-esteem.
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for elderly patients and caregivers.

Nursery Manager

Instyle Indoor Plant Hire
11.2016 - 01.2018
  • Monitored watering times, soil conditions and plant positions and made informed adjustments in response to weather conditions.
  • Oversaw growth, planting and maintenance of retail nursery and display gardens.
  • Hired and trained permanent and temporary nursery staff and adjusted levels to account for peak seasons and off-seasons.
  • Inspected nursery and equipment for signs of disrepair and coordinated repairs and replacements.
  • Ordered plants and nursery merchandise and maintained marketable inventory across seasons.
  • Assigned team work schedules, delegated commensurate with staff member skills and monitored and evaluated performance.

Education

No Degree -

Moruya High School
Moruya, NSW
2004

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Team Management

Certification

certificate lll in aged care.

Timeline

Director of Business / Office Duty

Central West Tilt And Tow
07.2022 - Current

Domestic Cleaner /Commercial Cleaner

Chloe's Cleaning Services
09.2021 - 06.2022

Aged Care Worker

Niola Baptist Care Parkes
03.2019 - 08.2021

Aged Care Nurse

Jemalong Residential Village
09.2018 - 01.2019

Nursery Manager

Instyle Indoor Plant Hire
11.2016 - 01.2018

No Degree -

Moruya High School
Chloe Strahan