Chloe Thorogood
Brisbane,QLD
Summary
Diligent Hospitality Worker with great people skills and known to thrive in fast paced environments. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Attendant
The Cavil Hotel
Surfers Paradise , QLD
12.2020 - 10.2023
- Provided assistance to housekeeping staff in changing linens and cleaning rooms when necessary.
- Handled front desk duties such as answering phones, taking reservations, checking guests in and out of the hotel, and providing general customer service support.
- Trained new hospitality attendants on proper job duties and responsibilities according to company policies.
Bartender/Barista
The Coffee Club
Gladstone Airport , QLD
03.2018 - 07.2020
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted guests with friendliness and professionalism.
Education
High School Diploma -
Toolooa State High School
Gladstone, QLD12-2017
Skills
- Guest relations expertise
- Routine Cleaning
- First Aid Training
- Strong Work Ethic
- Housekeeping standards
- Cleaning and sanitizing
Certification
- Working Safely at Heights and Confined Spaces
- Queensland White Card
- First Aid Training
- Responsible Service of Alcohol
- Responsible Gambling Code of Conduct
References
References available upon request.
Timeline
Hospitality Attendant
The Cavil Hotel
12.2020 - 10.2023
Bartender/Barista
The Coffee Club
03.2018 - 07.2020
High School Diploma -
Toolooa State High School
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