Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Trappel

Tamworth,NSW

Summary

Proven Pharmacy Assistant and Crew Coach with a track record of enhancing team performance and customer satisfaction at Terry White Chemmart and McDonald's Restaurant. Skilled in data entry and fostering collaboration, I excel in fast-paced environments, ensuring operational excellence and confidentiality. Achieved significant improvements in team accountability and customer service quality.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Terry White Chemmart
02.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Crew Coach

McDonalds Resturant
11.2021 - 11.2023
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.

Education

High School Diploma -

McCarthy Catholic College
Tamworth, NSW
10-2024

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • Medication dispensing
  • POS system operation
  • Prescription interpretation
  • Medication labels
  • Document filing
  • Receiving incoming supplies
  • Processing payments
  • Interpreting orders
  • Secure storage of medications
  • Prescription verification
  • Safety protocol adherence
  • Counter support
  • Operating register
  • Customer service
  • Injury prevention
  • Attention to detail
  • Clear communication
  • Coaching and development
  • Online training experience

Timeline

Pharmacy Assistant

Terry White Chemmart
02.2023 - Current

Crew Coach

McDonalds Resturant
11.2021 - 11.2023

High School Diploma -

McCarthy Catholic College

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Chloe Trappel