Chloe Turley

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Sample collection and Delivery
• Sample Preparation
• Dosing Flocc

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Communicate with stores across Australia in regards to stock allocation and levels
• Use of software to restock and replenish stores stock levels
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Managed returns, exchanges and refunds in accordance with store policy.
• Engaged with customers to build rapport and loyalty.

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Communicated with coworkers and management to report challenges.
• Data Entry / Input
• Communication with clients
• Delivered courteous service and smoothly handled conflicts due to readings or other concerns.
• Supported site managers with handling daily traffic by processing data and paperwork.
• Validated paperwork of delivery vehicles with skilled operation of weighbridge equipment.
• Completed prompt assessments and documentation to help drivers meet delivery targets.
• Checked loads to identify contents and unauthorized or highly regulated materials.
• Weighed and measured grain materials and updated records with collected data.

• Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
• Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
• Answered telephone calls to provide information and schedule new appointments.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
• Offered exceptional service and support to walk-in and scheduled customers.
• Entertained children during cuts to allow guardians to fully focus on appointment services
• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Use of Kitomba for appointment scheduling

• Assisted hair stylists with colorwork by applying toners.
• Answered telephone calls to provide information and schedule new appointments
• Offered exceptional service and support to walk-in and scheduled customers.
• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Assisted front desk by answering phone calls, taking appointments and checking clients in.
• Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
• Developed and maintained courteous and effective working relationships.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Received packages and mail at front desk and dispersed to correct employees.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Performed wide-ranging administrative, financial and service-related functions.