Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Chloe Vu

Villawood

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

A&Em Hotel
02.2021 - 07.2023
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.

Receptionist

Tang Media
09.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Administrative Assistant

Tang Media
11.2023 - 03.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

BBA - International Business Administration

National Economics University
Hanoi, Vietnam
09.2023

MBA - Sustainable Business

Western Sydney University
Sydney, NSW
09.2025

Skills

  • Communication
  • Active Listening
  • Customer services
  • Time management
  • Problem solving
  • Database Management

Certification

IELTS 7.5

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Administrative Assistant

Tang Media
11.2023 - 03.2024

Receptionist

Tang Media
09.2023 - 10.2023

Receptionist

A&Em Hotel
02.2021 - 07.2023

BBA - International Business Administration

National Economics University

MBA - Sustainable Business

Western Sydney University

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Chloe Vu