Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Walsh

Newman

Summary

Motivated retail sales experience with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

5
5
years of professional experience

Work History

Hospitality Worker

Mug N' Brush
05.2023 - 12.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence to quality and safe food-handling standards.
  • Reduced risks by maintaining a clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Bar Server

Adventure World
04.2023 - 08.2023
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.

Retail Worker

Kmart
10.2019 - 05.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

High School Diploma -

Kolbe Catholic College
Rockingham, WA
10-2022

Skills

  • Meal preparation expertise
  • Disinfection and maintenance
  • Inventory replenishment
  • Certified in first aid
  • Event preparation
  • Safe alcohol service
  • Customer service
  • Teamwork and collaboration
  • Multitasking
  • Organizational skills

Timeline

Hospitality Worker

Mug N' Brush
05.2023 - 12.2024

Bar Server

Adventure World
04.2023 - 08.2023

Retail Worker

Kmart
10.2019 - 05.2023

High School Diploma -

Kolbe Catholic College

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Chloe Walsh