Chloe Watt
Mission Beach,QLD
Summary
Experienced with customer service, inventory management, and sales transactions. Utilizes strong communication skills to assist customers and resolve issues. Knowledge of retail operations and maintaining clean, organized store environment.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrator
Silkwood Sands Pty Ltd
11.2024 - Current
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Led transition to paperless office, reducing operational costs and environmental impact.
- Collected, arranged, and input information into database system.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Clerk
Mitre 10 Tully Cane Growers
12.2023 - 11.2024
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Trained new team members on store procedures and best practices, fostering a collaborative work environment.
- Managed efficient cash register operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
Cashier
Teitzels IGA
06.2021 - 05.2023
- Balanced cash drawer at the beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Stocked store shelves and endcaps with merchandise
- Informed customers of promotions and special offers to increase sales
- Counted and secured cash to maintain accurate register totals
- Issued refunds and credits to customers and documented reasons
Education
High School Diploma -
Tully State High School
Tully, QLD11-2024
Skills
- Problem-solving
- Product restocking
- Customer service
- Cash register operation
- Daily reporting
- Work Planning and Prioritization
- Bookkeeping
- Travel arrangements
References
- Ike Ambrum, Teacher, iambr0@eq.edu.au
- Vanoria Zela Tauia, IGA Supervisor, 0474 573 461
Certification
Certificate II. in Skills for Work and Vocational Pathways from Tallebudgera Outdoor and Environmental Education Centre acquired October 2024.
Timeline
Administrator
Silkwood Sands Pty Ltd
11.2024 - Current
Sales Clerk
Mitre 10 Tully Cane Growers
12.2023 - 11.2024
Cashier
Teitzels IGA
06.2021 - 05.2023
Certificate II. in Skills for Work and Vocational Pathways from Tallebudgera Outdoor and Environmental Education Centre acquired October 2024.
High School Diploma -
Tully State High School
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