Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Wheeler

Happy Valley

Summary

Administration and dental professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

DENTAL RECEPTIONIST

Delicate Dentistry
10.2024 - Current
  • Chair siding experience with a wide range of different procedures
  • Cleaning and changing over treatment rooms
  • Sterilising instruments
  • Face paced working, time management
  • Admin duties – taking payments – handling finance – ordering stock- taking phone calls – booking appointments
  • Taking Patient Histories: interviewing patients to gather information about their dental history, allergies, and current health conditions.
  • Taking X-Rays: operating and position dental x-ray machines to capture images of patients' teeth and jaws for diagnostic purposes.
  • Educating Patients: providing patients with oral hygiene instructions and information about post-treatment care and may answer questions about dental procedures.
  • Record-Keeping: maintaining patient records, updating them with treatment details, x-rays, and other relevant information.

DENTAL ASSISTANT/RECEPTIONIST

Bay Family Dental
06.2023 - 10.2024
  • Chair siding experience with a wide range of different procedures
  • Cleaning and changing over treatment rooms
  • Sterilising instruments
  • Face paced working, time management
  • Admin duties – taking payments – handling finance – ordering stock- taking phone calls – booking appointments
  • Taking Patient Histories: interviewing patients to gather information about their dental history, allergies, and current health conditions.
  • Taking X-Rays: operating and position dental x-ray machines to capture images of patients' teeth and jaws for diagnostic purposes.
  • Educating Patients: providing patients with oral hygiene instructions and information about post-treatment care and may answer questions about dental procedures.
  • Record-Keeping: maintaining patient records, updating them with treatment details, x-rays, and other relevant information.

BARTENDER

Dog and Duck nightclub
01.2023 - 06.2023
  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
  • Planning drink menus and informing customers about new beverages and specials.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Checking identification to ensure customers are the legal age to purchase alcohol.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Adhering to all food safety and quality regulations.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
  • Developing new cocktail recipes.

CREW MEMBER / BARISTA

McDonald's
08.2021 - 06.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from the management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

Certificate III - Dental Assisting

TAFE SA
SA
12-2023

High School Diploma -

Blackwood High School
Adelaide, SA
11-2022

Skills

  • Sales and Promotions
  • Phone and email etiquette
  • Dental terminology
  • Excellent multitasking capability
  • Appointment scheduling
  • Punctual and reliable
  • Incoming call reception
  • Maintaining cleanliness
  • Payment processing
  • Insurance verification
  • Insurance billing
  • Patient scheduling
  • Front office management
  • Treatment room setup
  • Records management
  • Patient services
  • Billing procedures
  • Team collaboration
  • Data entry
  • Accounts receivable
  • Administrative support
  • Dental staff support
  • Patient file management
  • Medical chart management
  • Computer proficiency
  • Customer service
  • Cash handling
  • Organization and time management
  • Adaptable and flexible
  • CPR certified
  • Documentation and recordkeeping
  • Problem-solving

Certification

  • Valid RSA
  • Valid police check
  • Working with children
  • Certificate three dental assistant

Timeline

DENTAL RECEPTIONIST

Delicate Dentistry
10.2024 - Current

DENTAL ASSISTANT/RECEPTIONIST

Bay Family Dental
06.2023 - 10.2024

BARTENDER

Dog and Duck nightclub
01.2023 - 06.2023

CREW MEMBER / BARISTA

McDonald's
08.2021 - 06.2023

Certificate III - Dental Assisting

TAFE SA

High School Diploma -

Blackwood High School

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Chloe Wheeler