Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Chloe Williamson

Bellmere,Queensland

Summary

Reliable Shift Supervisor bringing over 2 years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supermarket Shift Supervisor

Spar
01.2021 - Current
  • Assisted upper management with daily operations to meet standards of service and quality
  • Resolved customer complaints and reported issues to senior management
  • Completed opening and closing duties to facilitate business operations
  • Counted cash on hand at shift change and closing to determine shortages or overages
  • Supervised and led employees to maintain productivity and customer service levels.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Support Worker

Claires Cottage
06.2023 - 11.2023
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Restaurant Waitress

Sizzlers
11.2018 - 11.2020
  • Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
  • Collaborated closely with other team members to provide seamless service during busy shifts.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Highschool Certificate, Cert II Hospitality, Cert III Business, Cert II Vocational Pathway -

Morayfield High State School
11.2021

Certificate II Tourism -

Tafe Qld
11.2020

Skills

  • Problem-Solving
  • Team Collaboration and Leadership
  • Relationship Building
  • Flexible Schedule
  • Active Listening
  • Verbal and Written Communication
  • Staff Management
  • Employee Training

References

Ashlee Hamilton 0402 364 610 (Spar Supermarket)

Gemma Richards 0413 606 186 (Claires Cottage)


Certification

  • CPR and First Aid Training - 05/2023
  • Blue Card expiry 10/05/2028
  • Yellow Card expiry 10/05/2028

Timeline

Support Worker

Claires Cottage
06.2023 - 11.2023

Supermarket Shift Supervisor

Spar
01.2021 - Current

Restaurant Waitress

Sizzlers
11.2018 - 11.2020

Highschool Certificate, Cert II Hospitality, Cert III Business, Cert II Vocational Pathway -

Morayfield High State School

Certificate II Tourism -

Tafe Qld

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Chloe Williamson