Chloe Willmott

- Reception and retail assistance duties as well as providing a high quality service.

- Working independently and within a team environment

- Opening and closing procedures

- Till balancing and banking

- Working efficiently within a fast paced environment

- Merchandising

- Problem Solving when issues occur

- Training new staff

- Creating social media advertisements

- Providing exceptional customer service

- Maintaining cleanliness of salon

- Responding promptly to phone calls, texts and emails and social media messages.

- Organising appointments

- Following company policies and procedures

• provide assistance with all personal care
• Follow a behaviour management plan with team and became experienced with managing challenging behaviours
• Experience with non verbal Autism, epilepsy, OCD, intellectual disabilities and diabetes. I have also received training for other types of disabilities but do not have experience working with them.
• Medication administration
• Documentation - Completing factual daily logs, incident reports, and medication logs.
• Communicating with parents and staff
• Support during epileptic episodes
• Ensuring safety and comfort of client
• Supporting client health through nutrition and exercise
• Transporting client to appointments and activities
• Communicating with client nonverbally
• Maintaining cleanliness of client’s home
• Building positive relationships with client’s family
• Following company policies and procedures
• Keeping training up to date such as First Aid training