Chloe Lauren Collinson
Wattle Ponds,NSW
Summary
I'm an enthusiastic individual driven by a passion for both the healthcare industry and the pursuit of legal knowledge. Currently, I'm immersing myself in the fascinating world of Open Foundations for Law, laying the groundwork for an exciting future career path. In the meantime, I'm on the lookout for a stable, part-time professional role that not only supports my academic journey but also allows me to thrive in a dynamic environment. With a keen eye for detail, strong communication skills, and a commitment to delivering top-notch service, I'm eager to contribute to a team while balancing my studies over the next five years.
Overview
3
3
years of professional experience
Work History
Crew Coach
Hungry Jacks
01.2021 - Current
- Skilled in maintaining high customer service standards during high volume, fast paced environments, handle currency and credit transactions quickly and accurately, uses communication skills to solve complaints quickly and professionally, great multitasking skills, quick learner, reliable & trustworthy, hardworking & honest
- I am also a trained barista who memorized and made a vast array of drinks while still serving people and obtaining high customer service standards. I won a store competition of most efficient, nicest presentation and tastiest coffees.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Coached team members in techniques necessary to complete job tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.
- Ensured safety protocols were followed at all times by monitoring staff behaviors and providing corrective actions when necessary.
Education
Open Foundation -
Newcastle University
Callaghan, NSW11-2024
High School Diploma -
St Catherine’s Catholic College
05-2023
Skills
- Complaint Resolution
- Workplace Safety
- Key Performance Indicators
- Quality Improvement
- Client Service
- Mentoring
- Coaching
- Team Supervision
- Customer Service
- Sales Proficiency
- Friendly and Outgoing
- Relationship Building
- Team Collaboration
- Attention to detail
- Time management skills
- Appointment scheduling
- Active listening skills
References
Barnaby Young Brandon Banks
Manager- Hungry Jacks Restaurant manager- Hungry Jacks
0401795913 0400587862
Timeline
Crew Coach
Hungry Jacks
01.2021 - Current
Open Foundation -
Newcastle University
High School Diploma -
St Catherine’s Catholic College
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