Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Helepa Seve

Peats Ridge,NSW

Summary

Experienced and dependable hospitality and fast food professional with several years of hands on experience in busy restaurant and cafe environments. Proven ability to provide excellent customer service, take accurate orders, serve food efficiently, and handle customer concerns with professionalism and care. Skilled in working both independently and as part of a team in fast paced settings. Known for being friendly, hardworking, and dedicated to maintaining a clean, welcoming environment for all guests. Strong multitasking abilities, with experience in cash handling, cleaning, and following health and safety standards.

Overview

4
4
years of professional experience

Work History

Waitress

The Oasis bistro Taree west
Taree, NSW
04.2024 - 08.2025
  • Maintained a professional attitude while working in a fast-paced environment.
  • Provided excellent customer service during meal times.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.
  • Greeted customers and provided menus.
  • Followed safety protocols when handling hot plates or sharp objects.
  • Took orders for food and drinks and delivered them to guests.

Crew Member

KFC
Bonnyrigg, NSW
08.2023 - 03.2024
  • Prepared food items in accordance with health and safety standards.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Team Member

Frank and Dinos
liverpool, NSW
05.2022 - 07.2023
  • Assisted customers by providing menu recommendations and answering inquiries.
  • Prepared and served food items following safety and health guidelines.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Handled cash register transactions accurately and efficiently.

Crew Member

My Modern
Emerton, NSW
11.2021 - 05.2022
  • Maintained cleanliness of dining area and kitchen equipment throughout shifts.
  • Stocked inventory supplies and organized items for easy access during service.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Interacted pleasantly with guests to deliver quality customer service.

Education

Year 11 -

Canley Vale Highschool
Canley,nsw
12-2023

year10 cert -

Chifley College Shalvey Campus
Shalvey,nsw
12-2022

Certificate II - Hospitality

TAFE NSW
NSW
09-2022

Certificate III - Hair And Beauty

TAFE NSW
NSW
03-2022

Skills

  • Cash handling
  • Customer service
  • Food safety
  • Order taking
  • Time management
  • Active listening
  • Attention to detail
  • Store opening and closing
  • Verbal and written communication
  • Cleaning and sanitizing
  • Hospitality service expertise
  • Willingness to learn
  • Plate presentation
  • Drive-thru operations
  • Product promotion
  • Teamwork and collaboration
  • Flexible schedule

References

References available upon request.

Timeline

Waitress

The Oasis bistro Taree west
04.2024 - 08.2025

Crew Member

KFC
08.2023 - 03.2024

Team Member

Frank and Dinos
05.2022 - 07.2023

Crew Member

My Modern
11.2021 - 05.2022

Year 11 -

Canley Vale Highschool

year10 cert -

Chifley College Shalvey Campus

Certificate II - Hospitality

TAFE NSW

Certificate III - Hair And Beauty

TAFE NSW

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Helepa Seve