Seasoned Advisor with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication. Demonstrated history of advising clients on optimizing business processes and improving overall performance. Committed to making a significant impact by helping organizations meet their goals and objectives through insightful advisement.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Workplace Relations Advisor
Hall’s Creek Supermarket Pty Lyd
Halls Creek , Wa
07.2023 - Current
Full time - Annual salary $70,000 with hourly rate of $35.42.
Answered inquiries from customers regarding investments.
Directed and participated in recruitment and enrollment activities.
Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
Established and supervised peer-counseling and peer-tutoring programs.
Conducted research to identify customer needs, preferences, and buying habits.
Maintained databases of key performance indicators for tracking progress against goals.
Provided support during due diligence process by analyzing financial statements of target companies.
Collaborated with cross-functional teams to develop marketing plans and promotional campaigns based on insights from data analysis.
Provided recommendations to optimize product positioning and pricing strategies.
Synthesized information from a variety of sources into meaningful insights for management decisions.
Documented processes and procedures related to data collection and analysis.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Managed and led meetings and workshops with multiple departments to solidify requirements.
Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
Night Shift Supervisor
Coles Group
Perth , Wa
09.2017 - 06.2023
Part time - $26 an hour
Resolved customer complaints in a timely manner within established guidelines.
Performed disciplinary actions such as verbal warnings or suspensions when needed.
Developed strategies for improving operational systems, processes and practices.
Provided guidance on job duties and answered questions from team members.
Supervised daily activities of employees to ensure proper execution of tasks.
Cleaner
Charles Service Company
Perth , Wa
10.2014 - 08.2017
Part time - $21.90 an hour.
Responded to requests from staff members for cleaning services.
Reported any issues or damages to supervisor in a timely manner.
Inspected rooms for cleanliness prior to guest arrival.
Office Assistant
Thimphu Thromde
Thimphu. , Bhutan
02.2008 - 07.2014
Full time- $200 monthly
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Assisted in onboarding new employees by providing orientation materials and training resources.
Assisted with special projects as needed by researching information on the internet or through other sources.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Provided administrative support to multiple departments as needed.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisted in the onboarding process for new hires by preparing workspaces and materials.
Education
Bachelors of Business -
Stanley College
Perth
03-2023
Some College (No Degree) - Cert 3 in Spoken And Written English
Stanley College
Perth
Some College (No Degree) - Diploma of Management
Stanley College
Perth
Skills
Group facilitation
Stakeholder Management
Training and mentoring
Research abilities
Client Engagement
Relationship Building
Progress Reporting
Problem-solving abilities
Emotional Support
Administration Collaboration
Excellent Communication
Professionalism
Goal Setting
Team building
Critical Thinking
Time Management
Truancy Counseli
Employer Relations
Presentations and public speaking
Timeline
Workplace Relations Advisor
Hall’s Creek Supermarket Pty Lyd
07.2023 - Current
Night Shift Supervisor
Coles Group
09.2017 - 06.2023
Cleaner
Charles Service Company
10.2014 - 08.2017
Office Assistant
Thimphu Thromde
02.2008 - 07.2014
Bachelors of Business -
Stanley College
Some College (No Degree) - Cert 3 in Spoken And Written English