Sonam Eden
Thimphu,Bhutan
Summary
I am a recent graduate with a B.Sc. in Airlines and Airport Management, equipped with strong technical and interpersonal skills. I am organized, results-driven, and eager to build a successful career by contributing to a dynamic organization. A fun-loving and energetic person, I bring a positive attitude to my work while staying committed to continuous learning, integrity, and aligning my efforts with the organization’s goals.
Overview
1
1
year of professional experience
Work History
In-house Tour Guide
Simply Bhutan Museum
Thimphu, Bhutan
09.2022 - 03.2023
- Provided detailed information to tourists about local attractions and points of interest.
- Organized and conducted daily tours for groups of up to 5-10 people.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
Account Executive
Poszitive Electricity & Gas Pvt Ltd.
Chandigrah, India
02.2022 - 07.2022
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Identified potential new customers through research of industry trends and competitive analysis.
- Assisted in developing promotional materials such as flyers, and catalogs.
Education
Bachelor of Science - Airlines and Airport Management
Chandigarh University
India07-2023
Bachelor of Arts - Arts
Norbu Academy
Phuentsholing01.2018
Skills
- Computer: Microsoft Office Suite, including MS Word, PowerPoint, and Excel
- Customer service and customer relations
- Service Management
- Written and verbal communication
- Relationship building and management
- Interpersonal skills
Personal Traits
- Motivated aspirant to become a sound and successful professional in the areas of my interest.
- Ability to work in group as well as individual.
- Well-developed communication skills with firm accuracy, credibility and integrity.
Timeline
In-house Tour Guide
Simply Bhutan Museum
09.2022 - 03.2023
Account Executive
Poszitive Electricity & Gas Pvt Ltd.
02.2022 - 07.2022
Bachelor of Science - Airlines and Airport Management
Chandigarh University
Bachelor of Arts - Arts
Norbu Academy
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