Chongkon Deesuan

I baked by order for online.

On my Facebook Fanpage "ขนมหน่อย" as a Thai name (Kanomnoi)(1.2K Follower)

A lot of cake decorated style,also Thai desserts.

• As an Admin. Facebook Fanpage and Company website
• Bookkeeping
• Customer service for information and complain
• Record data in a system
• Performed data entry tasks into computer databases from paper documents.
• Answered incoming calls and responded to customer inquiries.
• Assisted with budget preparation and tracking of expenses.

• Procurement Document
• Inventory data management
• Issuance of goods
• Record data in a system
• Monitored supplier performance metrics such as delivery times, quality of goods and services, pricing levels.
• Researched new sources of supply in order to improve cost savings opportunities.

• Local Revenue collection
• Record data in a system
• Conducted audits of taxpayer records to determine compliance with state laws and regulations.
• Handled the collection of delinquent taxes to the Nakae SAO.

• Created monthly reports summarizing customer service activities including number of calls handled, resolution rate.
• Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
• Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
• Built sustainable relationships of trust through open communication with customers.
• Answered customer inquiries over the phone and via email.

• Prepared and mailed out demand letters and other necessary correspondence.
• Utilized skip tracing techniques to locate hard-to-find debtors.
• Developed strategies for collecting overdue payments while preserving customer relationships.
• Advised customers on methods of avoiding future delinquencies through budgeting techniques.
• Attended meetings with internal staff members to discuss best practices for collections processes.