Chonlada Namma
Townsville,QLD
Summary
Professional server with high standards and a strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
6
6
years of professional experience
Work History
Waitress
Cafe Society Castletown
01.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Sapore Di Italia
02.2020 - 01.2022
- Used cash registers and credit card machines to cash out customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Education
Diploma Of Higher Education
James Cook University
QLD02-2022
High School
Good Cousel College
Innisfail, QLD11-2021
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Time management
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Waitress
Cafe Society Castletown
01.2022 - Current
Waitress
Sapore Di Italia
02.2020 - 01.2022
Diploma Of Higher Education
James Cook University
High School
Good Cousel College
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