Chonticha Thongsri
Maroubra,NSW
Summary
All of my friends and family call me Jenny.
I am fluent in Thai and English and I am a highly-motivated and organised employee with the desire to take on new challenges.
I worked for 2 years as a pick packer in Thailand at my Sister's factory, packing custom made ornate miniature statures into beautiful gift boxes.
I have a strong work ethic, am punctual and adapt quickly to new environments.
I am a team player who works effectively unsupervised, under pressure and I enjoy quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Waitress and Supervisor
Bangkok on Botany
Alexandria , NSW
2021.02 - Current
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored cash register operations during shifts for accuracy of transactions.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Coordinated catering services for special events such as weddings or corporate functions.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Resolved customer complaints in a timely manner with professionalism.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Explained goals and expectations required of trainees.
- Consistently maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
- Observed food safety and sanitation protocols to reduce germ spread.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Diploma of Business - Business
Macquarie Education Group
2018-10
BBA - Finance and Banking
Payap University
Thailand2002-03
Skills
- Guest Relations Management
- Menu Recommendations
- Customer Service
- Order Accuracy
- Safe Food Handling
- Ordering Procedures
- Team Collaboration
- Performance Improvement
- Special Event Coordination
- Supply Restocking
- Point of sale systems
- Handling Complaints
- Cash Handling
- Service prioritization
Affiliations
- I love to cook Thai food using traditional and contemporary recipes.
- I go to the Gym regularly, and I am interested in Health and fitness.
- I practice Muay Thai with my personal trainer twice a week.
- I love animals, especially dogs. French bulldogs are my favourites.
- I love spending time with my partner and his daughter.
- I enjoy going to the beach and swimming.
Languages
English
Full Professional
Thai
Native/ Bilingual
References
References available upon request.
Timeline
Waitress and Supervisor
Bangkok on Botany
2021.02 - Current
Diploma of Business - Business
Macquarie Education Group
BBA - Finance and Banking
Payap University
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