Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chris

Chris

Parkwood,Qld

Summary

Mobile Phone Technician with 2 years helping private consumers and business customers get up and running after device failures strike. Well-versed in best practices and repair protocols for both iOS and Android-based smartphones. Trusted to handle devices with privacy and security, consistently maintaining customer confidentiality.

Overview

5
5
years of professional experience

Work History

Mobile Phone Technician

Mobile Plus
10.2022 - Current
  • Provided advice to consumers on safety and reliability of third-party replacement parts.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.

Mobile Phone Technician

Micro Soldering Shop
06.2021 - 04.2022
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
  • Offered guidance to consumers on purchasing mobile phone accessories.

Sales

Fiberhome International
01.2020 - 01.2021
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

Nando's Wellington Point
05.2014 - 06.2017
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma -

Hospitality Training Association
Brisbane

Skills

  • Data Erasure
  • Screen Repair
  • Assembly Instructions
  • Equipment Safety
  • Battery Replacement
  • LCD Screen Replacement
  • PC Systems
  • Mobile Devices
  • Assessment of Fault
  • Glass Removal

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Mobile Phone Technician

Mobile Plus
10.2022 - Current

Mobile Phone Technician

Micro Soldering Shop
06.2021 - 04.2022

Sales

Fiberhome International
01.2020 - 01.2021

Manager

Nando's Wellington Point
05.2014 - 06.2017

High School Diploma -

Hospitality Training Association

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