Chris Babalas
Doncaster,Australia
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
Work History
Business Development Manager (SaaS)
Tes Global Pty Ltd
05.2024 - Current
- Currently play a key role in growing SaaS products offered by Tes by connecting with schools and education leaders worldwide.
- Hybrid role - 2 days WFH and 3 days working from Hawthorn/South Yarra office
- Pro-active outbound and inbound sales role where I identify decision makers, build relationships and close deals.
- KPI’s - 25 calls per day, 40 quality emails sent to prospective clients daily.
- Updated salesforce (CRM) on a regular basis with updated data and generated quotes using Salesforce and DocuSign.
- Occasional interstate/overseas travel - 4 times per annum.
- Attended conferences such as EduTech and Principal conferences.
- Assisted product management teams with suggestions on improving both platforms (Learning Pathways and Timetable).
- Created videos using CamStudio that attracted potential clients to both platforms.
- Reference: Brett Engeman - Previous General Manager - Mobile: 0458000275
Senior Training IT Support Officer (Learning & Development)
Supreme Court of Victoria
12.2022 - 01.2024
- Assisted the IT Operations and Project teams in the development and support of training solutions and services based on the needs of the Supreme Court of Victoria.
- Constructed learning courses
- Provided IT training, guidance and coaching to most divisions of the Supreme Court of Victoria and William Cooper Justice Centre (Mediation Centre - Level 6)
- Played a vital role in the set up of the Richoh smartboards found at the new mediation centre (William Cooper Justice Centre).
- Provided training to all divisions of the Supreme Court of Victoria and William Cooper Justice Centre.
- Focused and provided expert training advice on the technology needs of the court, through developing sound implementation of best practice processes and procedures.
- Conducted compelling demonstrations of software programs via onsite/remote. Used platforms such as MsTeams, Zoom and WebEx.
- Developed, maintained and reported to an up to date IT Service Catalogue (SharePoint), outlining current IT training practices and technical strategies for continuous improvement
- Regular training provided on MS365 applications e.g Sharepoint and OneDrive.
- Self made user manuals and video tutorials were created using CamStudio.
- References: Michael Xiradakis (IT Incident Manager) - Mobile: 0433350544
- Carlos Duarte (Team Leader, IT Service Desk) - Mobile: 0413414624
Business Development Manager
Worldstrides Pty Ltd
01.2022 - 10.2022
- Identified new prospects by averaging between 25-30 calls per day.
- Primary focus was creating opportunities with principals and teachers, encouraging them to participate in educational tours offering incentives and rebates.
- KPIs: 2 Proposals, 100 calls and 2 quotes/week.
- Nurtured and built strong relationships with principals and teachers.
- Utilised and maintained Worldstrides CRM database system, effectively managing the sales process.
- Managed a sales pipeline from initial contact to closure.
- Proposals created using applications via Microsoft Office – Word/PowerPoint.
- Reference: Alana Hughes (Sales Director) - Mobile: 0408504094
Senior Sales Executive/ IT Trainer (SaaS)– Fully Licensed Estate Agent
Ray White Manningham
06.2015 - 06.2020
- Top Sales Performer Awarded Quarter 4 – 2020.
- Internal database kept up to date quarterly, and backed up onto the network.
- Trained staff on how to use MS Applications and an internal CRM program was designed by me. Training was held once a week and 35 users were using the platform.
- Co-ordinated closing of property deals and ensured vital documents were completed accordingly.
- Appraised, listed and sold residential and commercial properties.
- Held auctions and open for inspections, and proposals for customers.
- Held monthly sales meetings and provided training to real estate agents.
- Reference: Jennifer Hogan – Mobile: 0415968198 – Sales Director
Education
Year 12 VCE -
Doncaster Secondary College
01.1994
Certificate IV - Property Services (Real Estate CPP40307)
Property Services (Real Estate CPP40307)
Melbourne, VIC01.2009
Course - Real Estate Agents Representative
Box Hill Tafe
01.2002
Diploma - IT
Swinburne University
01.2000
Certificate IV - Information Technology
Swinburne University
01.1998
Skills
- Expertise in delivering face to face, online and blended training sessions
- Skilled in adult learning principals and training need analysis
- Ability to develop and implement engaging training programs for diverse audiences
- Experience creating training materials, user guides and elearning modules
- Proficient in using authoring tools eg CamStudio, Adobe, Canva and Articulate Rise 360
- Strong instructional design knowledge aligned with competency based training
- Strong communication and collaboration with trainers, managers and external stakeholders
- Demonstrated ability to manage training projects from planning to post-training evaluation,
- Ability to gather feedback, evaluate outcomes and identify improvement opportunities
- High attention to detail and time management
- Empathetic, approachable and able to build rapport across all levels
Timeline
Business Development Manager (SaaS)
Tes Global Pty Ltd
05.2024 - Current
Senior Training IT Support Officer (Learning & Development)
Supreme Court of Victoria
12.2022 - 01.2024
Business Development Manager
Worldstrides Pty Ltd
01.2022 - 10.2022
Senior Sales Executive/ IT Trainer (SaaS)– Fully Licensed Estate Agent
Ray White Manningham
06.2015 - 06.2020
Course - Real Estate Agents Representative
Box Hill Tafe
Diploma - IT
Swinburne University
Certificate IV - Information Technology
Swinburne University
Year 12 VCE -
Doncaster Secondary College
Certificate IV - Property Services (Real Estate CPP40307)
Property Services (Real Estate CPP40307)
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