Chris Brinkley
New Lambton,NSW
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
1
1
year of professional experience
Work History
Operations Manager
Cardiff Metal Market Newcastle
Newcastle
01.2023 - Current
- Managing the day to day transport logistics ensuring deliveries are co-ordinated and accurate, meeting and exceeding customer expectations
- Processing building quotes and purchase orders via email, phone and trade counter enquiries
- Taking inbound calls, responding to email enquiries and face to counter sales
- Daily financial reconciliation.
Customer Service & Billing
Service NSW
- Systems operator for Transport NSW in the TrainLink customer service department
- Handling inbound calls to facilitate customer service enquires and billing for the interstate trainlink operations
- Provision of timely and accurate account enquiries.
Storeman and Office retail assistant
Century Yuassa Batteries
- Receiving inbound phone calls and email enquiries relating to the daily supply of Industrial batteries to retail outlets such as SuperCheap Auto, Batery World and AutoOne
- Daily reconciliation of warehouse and truck inventory
- Assisting the storeman with battery change overs on vehicles, replenishing stock using machinery such as a forklift and regular warehouse duties.
Marketing Consultant & Trade assistant
Newcastle Cut & Drill
- Web design and source material for advertising and marketing
- Construction and trade assistant on a multitude of sites such as Cessnock Correctional Facility using a range of concrete cutting machinery and tools including road saws, core drilling and jack hammer.
Transport
Newcastle Taxis
- Providing transport assistance to the community including the elderly, mobility disadvantaged and providing a courier service relating to medical supplies.
Commercial & Industrial Customer Service
EnergyAustralia / Ausgrid
- Resolving customer account enquiries utilising a multitude of programs and systems while simultaneously engaging in contact through either verbal or multimedia channels
- Meeting key performance objectives as outlined by Shared Services Management
- Selling the benefits and features of the Company’s products and services, including environmental awareness campaigns
- Active participation in the Completion of the Transitional Service Agreement and Migration to TRU Energy
- Effective time management by strategic planning, dividing time and resources appropriately
- Consistently achieving KPI’s while maintaining current client relationships.
Account Manager - Sydney Cricket and Sports Ground Trust
Ticketek Australia
- Contract and rate negotiation for all SCGT hirers including Australian Cricket Board, Sydney Swans, NSW Rugby, Sydney FC, Sydney Roosters, Wests Tigers and Cricket NSW
- Development and maintenance of event builds across a national level
- Implementation of Marketing Schedule including dedicated email campaigns, Website banners, collateral distribution, and campaigns through VISA, OPTUS and various channels
- Provision of timely and accurate event settlements.
Account Manager - Ticketek Experience Genre & Regional Venues
Ticketek Australia
- Contract and rate negotiation for Experience Genre clients and contracted regional venues
- Development of national marketing campaign for Experiences and Marketing schedule for Regional venues
- Overseeing and management of event builds and maintenance.
Event Manager
Ticketek Australia
- Event builds and maintenance for Experience Genre and non contracted venues
- Management of Staff, security and cash takings for AJC Carnival events
- Managed all OHS issues to provide a safe working environment for all staff.
Box Office Coordinator
Newcastle Civic Theatre / Newcastle City Council
- Daily reconciliation and banking of Box Office takings
- Responsible for accurate and timely post event settlements
- Providing detailed review to General Manager of event sales
- Assisted in the recruitment process for training and development staff
- Supported and provided advice to line managers on employee relations, performance management, OHS, policies and procedures.
Education
Open Foundation -
Newcastle University
Newcastle, NSW10-1999
High School Diploma -
Newcastle High
Newcastle, NSW11-1997
Cert IV Business Administration -
Global Training Institute
Skills
- Workflow Optimization
- Program Administration
- Business Planning
- Labor Relations
- Organizational Management
- Document Control
- Customer Service
- Inventory Management
- Incidents management
- Logistics Oversight
- Process Improvement
- Contract Negotiation
- Staff Training
- Customer Relationship Management (CRM)
- SAP expertise
References
Available on request
Timeline
Operations Manager
Cardiff Metal Market Newcastle
01.2023 - Current
Customer Service & Billing
Service NSW
Storeman and Office retail assistant
Century Yuassa Batteries
Marketing Consultant & Trade assistant
Newcastle Cut & Drill
Transport
Newcastle Taxis
Commercial & Industrial Customer Service
EnergyAustralia / Ausgrid
Account Manager - Sydney Cricket and Sports Ground Trust
Ticketek Australia
Account Manager - Ticketek Experience Genre & Regional Venues
Ticketek Australia
Event Manager
Ticketek Australia
Box Office Coordinator
Newcastle Civic Theatre / Newcastle City Council
Open Foundation -
Newcastle University
High School Diploma -
Newcastle High
Cert IV Business Administration -
Global Training Institute
Similar Profiles
GORDON ALLERTONGORDON ALLERTON
SALES MANAGER at OPPOSITE LOCK NEWCASTLE & NEWCASTLE TRAYS AND CANOSALES MANAGER at OPPOSITE LOCK NEWCASTLE & NEWCASTLE TRAYS AND CANO
Sutapa BeraSutapa Bera
Non Legal Experience: Cashier assistant at Cardiff Food CentreNon Legal Experience: Cashier assistant at Cardiff Food Centre
TAIWO ADEWUMITAIWO ADEWUMI
HOUSEKEEPING at Cardiff and Vale University Health Board ( NHS )HOUSEKEEPING at Cardiff and Vale University Health Board ( NHS )