Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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CHRIS CRASTO

Lalor Park

Summary

A proficient Retail Customer Service Representative with the ability to promptly address inquiries and effectively resolve issues.

Motivated and enthusiastic job seeker possessing excellent organizational abilities, actively seeking opportunities to contribute with dedication. Prepared to support the team in attaining organizational objectives.

Overview

4
4
years of professional experience

Work History

Fresh Produce Team Member

Coles Supermarket
09.2023 - Current
  • Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Assisted customers with special orders, ensuring accurate fulfillment and timely delivery of requested items.
  • Improved ordering accuracy by diligently tracking product movement using inventory management software tools.
  • Boosted sales by creating eye-catching displays and strategically merchandising fresh produce products.

Co-owner

Saviour Pharmacy and General Stores
04.2021 - 06.2023
  • Prepared bank deposits and handled business sales, returns and transaction reports
  • Consulted with customers to assess needs and propose optimal solutions
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Assessed damaged materials and notified maintenance personnel of needed repairs
  • Interacted well with customers to build connections and nurture relationships
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off

Crew Team Member

MacDonalds
09.2023 - 04.2024
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Store Supervisor

Reliance Trends
01.2022 - 11.2022
  • Company Overview: A popular fashion and apparel retail brand in India
  • Maintained tidy and organized store to comply with cleanliness standards
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • A popular fashion and apparel retail brand in India

Store Associate

D-Mart Shopping Center
01.2021 - 12.2021
  • Company Overview: One of the best retail stores in India
  • Worked in a fast-paced environment in one of the best retail stores in India
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Trained new employees upon request
  • Developed professional friendly relationships with customers
  • Worked as Team Member performing cashier duties, product
  • One of the best retail stores in India

Education

Master's Of Information Technology In Cyber Securi - Cyber Security (Advance)

Macquarie University
Sydney, NSW
06.2025

Bachelor Degree -

Masters of Information Technology
Mumbai
06.2020

Skills

  • Able to lift 40lbs
  • Excellent Management
  • Team Player
  • Quick Learner
  • Flexible and Co-operative
  • Cleanliness and hygiene
  • Quality control inspection
  • Product knowledge expertise
  • Cash handling experience
  • Stock rotation mastery
  • Customer service
  • Shelf stocking
  • Safe food handling

Hobbies and Interests

  • Cricket
  • Badminton

Timeline

Fresh Produce Team Member

Coles Supermarket
09.2023 - Current

Crew Team Member

MacDonalds
09.2023 - 04.2024

Store Supervisor

Reliance Trends
01.2022 - 11.2022

Co-owner

Saviour Pharmacy and General Stores
04.2021 - 06.2023

Store Associate

D-Mart Shopping Center
01.2021 - 12.2021

Master's Of Information Technology In Cyber Securi - Cyber Security (Advance)

Macquarie University

Bachelor Degree -

Masters of Information Technology

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