Chris Cutajar

• Scheduled weekly/monthly production and adjusted accordingly where demand for particular products increased/decreased.
• Resolved time and resource issues, especially during extremely busy sales periods to maintain productivity goals whilst continually taking into consideration employee satisfaction and wellbeing.
• Designed and implemented Microsoft Excel based production program to automate accurate levels of stock and raw material and efficiently implement production schedules.
• Monitored and ordered raw material for production and reconciled incoming goods with purchases and outgoing funds.
• Evaluated employee performance and provided feedback and training as needed.
• Helped to create anhonest, hard working and cheerful environment for all team members.

Reference - Kaylila Jeannot - Floor manager

0410-573-270

• Managed day-to-day business operations.
• Purchasing, budgeting, payroll, superannuation.
• Implemented Management accounting processes to efficiently and accurately stay in control of budgets, stock levels and turnover, labour costs and be well prepared for changes in a typically seasonal industry.
• High focus on customer service and making sure that all team members adhered to these principles by constantly training/teaching and reiterating the importance of treating each customer/person in store or over phone with the utmost respect and a true desire to help with any and all queries.
• Placed high scrutiny on my own time management and organisational activities so as to be always prepared to focus on the most important aspect of the operation; The customer.
• Represented entire franchise on buying committee to select products from major brands to be sold in all stores and be marketed in catalogues and on-line through-out the year.
• Continually grew business through recruiting and training and finding alternative ways to add value to business, such as online marketing, local marketing and liaising with local sports clubs, schools and gyms.

Reference: Tony Riccardi - SportsCo General Manager

0402-845-112

• Day to day operations of retail store.
• Managed and trained team members.
• Maximised revenue through proper sales techniques and maintaining quality customer service.

Reference: Anthony Viney - Area Manager

0474-003-320

• Managed day-to-day business operations of online digital retailer.
• Liaised with wholesalers
• Maintained website and eBay listings
• Controlled sales, takings and inventory with self designed pc based record keeping.