Chris Easterbrook
Melbourne,VIC
Summary
Dynamic and detail-oriented with experience at IDP Education, excelling in data accuracy and team collaboration. Proficient in MS Excel and adept at optimizing data processes, I enhance productivity while maintaining confidentiality. Adaptable to changing priorities in fast-paced environments.
Experienced with data entry and database management, providing reliable and efficient data services. Attention to detail and strong organizational skills to maintain data accuracy ensuring high-quality data integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Entry Administrator
IDP Education
08.2023 - 12.2023
- This was a global data migration project requiring the transfer of Personal Information Data (PID) for IDP IELTS students who had registered to sit their IELTS (International English Testing exams) in order to gain entry into an overseas University. The transfer of PID was a result of a newly created digital online platform which required the transfer of all legacy and current international IELTS students who had registered to sit their IELTS examinations.
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Strict security protocols and guidelines adhering to management of data confidentiality.
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
- Remained adaptable to changing workloads and priorities while maintaining a high level of organization and attention to detail.
- Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
Reception Concierge
Splunk
05.2021 - 08.2021
- Assisted Splunk visitors and guests with office access and/or internal office requests, demonstrating empathy, professionalism in every interaction.
- Maintained front desk's concierge visitor book to provide visitors with office access and liaising with Managers and Senior Executive employees when important stakeholders arrived at their offices for in person meetings.
- Addressed all employee inquiries with timely and professional responses via phone, email and in-person interactions.
- Supported office event planning efforts, contributing to the successful execution of all office events.
- Responsible for replenshing all food and beverage office stocks including receiving and checking all inventory for the executive bar area.
Non Conveyor Pick-packer
Woolworths Group
03.2020 - 02.2021
- This role was during COVID-19, Woolworths Distribution Centre required additional casuals to meet high volumes of orders following the pandemic protocols and restrictions placed on Melbourne and food retailers.
- All order fulfillment errors by diligently following established protocols for picking, packing, and delivery procedures.
- Supported inventory control efforts by accurately labelling packages, updating bin locations, and tracking item movements within the warehouse.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Transported merchandise pallets to move in warehouse.
Customer Service Retail Sales Consultant
Bob Stewart Uniform Clothing
11.2019 - 02.2020
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maximized sales potential through effective use of retail space planning tools catering to specific demographics.
- Coordinated special events at the retail branch that engaged customers while promoting company offerings effectively.
Customer Service Hospitality
African Sky Hotels
12.2016 - 06.2017
- Casual employment during June/December school holidays
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
Education
Associate of Arts - Diploma of Music ( Sound Production)
RMIT University
Melbourne12-2024
High School Diploma -
Xavier College
Melbourne 11-2019
Skills
- Audio editing skills
- Film score sound design
- Ableton & Pro Tools DAW Programs
- Recording Sound Engineer for bands
- MS Office Suite: Word, Excel (intermediate), PowerPoint, Photoshop and Adobe Illustrator
- Team-player & able to work independently
Certification
Responsible Service of Alcohol (RSA)
RSA Certificate ( Responsible Serving of Alcohol)
Certificate for approved RSA training course, demonstrating my ability to serve alcohol responsibly.
Languages
English
Native or Bilingual
Timeline
Data Entry Administrator
IDP Education
08.2023 - 12.2023
Reception Concierge
Splunk
05.2021 - 08.2021
Non Conveyor Pick-packer
Woolworths Group
03.2020 - 02.2021
Customer Service Retail Sales Consultant
Bob Stewart Uniform Clothing
11.2019 - 02.2020
Customer Service Hospitality
African Sky Hotels
12.2016 - 06.2017
Associate of Arts - Diploma of Music ( Sound Production)
RMIT University
High School Diploma -
Xavier College
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