Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chris Erlandson

Moffat Beach

Summary

Dynamic Skoda Technician at Cricks Maroochydore, adept at troubleshooting and repairs, ensuring high-quality service. Recognized for strong attention to detail and maintaining composure under pressure, I fostered a culture of continuous improvement while training new technicians and enhancing operational efficiency. Committed to delivering exceptional client support and driving innovation in technical processes.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Skoda Technician

Cricks Maroochydore Skoda
10.2017 - 04.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Retail Employee

Big W
09.2009 - 10.2017
  • Assisted with visual merchandising projects to create an engaging shopping experience for customers.
  • Assisted in seasonal floor resets, updating displays according to latest trends and guidelines.
  • Participated in staff training programs to enhance product knowledge and improve customer service skills.
  • Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
  • Provided personalized recommendations based on customer preferences, leading to increased repeat business.
  • Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
  • Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
  • Supported colleagues during peak hours by cross-training in various roles including cashier duties.
  • Engaged with customers to build rapport and loyalty.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Urangan State Highschool
Hervey Bay, QLD
11-2012

Skills

  • Strong attention to detail
  • Client support
  • Maintains composure under pressure
  • Efficient time management
  • Troubleshooting and repairs
  • Quality assurance
  • Maintenance and troubleshooting
  • Systematic problem-solving
  • Strong verbal communication skills
  • Skilled in equipment operation

Accomplishments

  • Supervised team of 5 staff members.

Certification

  • High voltage technician, SKODA - 2024
  • Advanced Technician, SKODA - 2022
  • Service Technician, SKODA - 2022
  • AUR30620 - Certificate III in Light Vehicle Mechanical Technology - 2021
  • AUR20720 - Certificate II in Automotive Vocational Preparation - 2015

Timeline

Skoda Technician

Cricks Maroochydore Skoda
10.2017 - 04.2025

Retail Employee

Big W
09.2009 - 10.2017

High School Diploma -

Urangan State Highschool
Chris Erlandson