Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
Generic

Chris Freeburn

Support Specialist
Casino,NSW

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent self management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Digital representative

Service NSW
Casino, Lismore, NSW
12.2020 - Current

Assisting Customers doing transaction online.

  • Problem solving
  • Team member, Participated in Community Development and outreach to communities.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Student Learning Support Officer

Tabulam Public School
Clarence, Tabulam, NSW
07.2018 - 12.2020

* Mentoring and providing counseling supports development of self calming and self regulation activities such as drum therapy and cards games, football, playing music.

  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Prepared reports and maintained administrative records.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Collaborated with teachers to define therapy objectives and analyze progress.

Case Manager

North Coast Community Housing
Molesworth, Lismore, NSW
07.2020 - 11.2020
  • Program development, researching and network building to help with starting up Together Home program which is a Case management service funded by Department of Community and Justice to help case manage long term rough sleeps for up to 2 years too find suitable accommodation that meets there needs, from the right location that close to service (Dr's, specialist, public transport) and to provide an overall care and support to each participant to give them the best possible chance to meet there goals they set for themselves.

Caseworker Support

Department of Community and Justice
Lismore, NSW
09.2019 - 07.2020
  • Collected information through observation and interviews with children, parents, relatives and neighbors.
  • Reviewed existing case records for available information to formulate plans of treatment and develop short- and long-term goals.
  • Facilitated supportive services and counseling for family members to address special concerns.
  • Visited homes, inspected surroundings and interviewed family members.
  • Attended court proceedings, submitted documents and offered testimony.

Aboriginal Family Worker

Social Futures
Lismore, NSW
11.2015 - 09.2019
  • Supporting vulnerable families through case management within 6 to 12 week time frame.
  • Delivery a strength base approach dealing with families.
  • Advocating for supports through other services both government and non-government organisations.
  • Currently working in schools (Tabulam) supporting young families.
  • Community Development.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.

Case

Magenta Community Services
Goonellabah, New South Wales
06.2015
  • Supporting people with disabilities; Provide support to individuals and their families who need help, both emotionally and practically.

Hatchery assistant/ Driver

Ingham's Enterprises Pty Ltd
McKee, NSW
10.2005 - 01.2016
  • Administration work (Filing, photo copying, answering calls, taking notes, Faxing, emailing) Drive heavy ridged vehicles, Operating forklift Supervising experience, meet customer demands.
  • Operate Machinery, Complete work documents such as risk assessments, Cool room experience, Follow workplace procedures, Quality assurance, Time management, Receive goods and process orders, Co-ordinate stock take.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Process worker

Northern Co-operative Meat Service
Summerland, Casino, NSW
07.2013 - 12.2013
  • Process line, Mentoring young Indigenous people, Training and assessing, Picking and packing orders, operating machinery, general cleaning duties.

Storeman/Driver

PFD, 30
South Lismore
04.2011 - 07.2013
  • Pick and pack order, processing customers orders, Stock take, data entry, product knowledge Completing work documents loading and unloading trucks, replenishing stock, quality assurance, following work place procedures, time management, freezer and chillers work experience.
  • Operating machinery (forklifts, stock pickers, pallet Jacks) also general cleaning duties.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Community Development Worker

Northern Rivers Community Legal Service16
Carrington, Lismore, NSW
05.2005 - 06.2005
  • Participated in Community Development and outreach to communities.
  • Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Gathered opinions and support from grass-roots supporters to solidify group position.

Office Assistant

NORTEC
CASINO, NSW
06.2011 - 07.2011
  • Faxing Filing Photocopying.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.

Support Worker

Namatjira Haven Drug & Alcohol Healing Centre
Whites, Alstonville, NSW
06.2014 - 10.2014

Assistant Community Development Officer

Casino Neighbourhood Centre
Casino, NSW
01.2014 - 06.2014

Customer service

Busy Bee Cafe
CASINO, NSW
06.2005 - 10.2006
  • Wait tables Cashier Kitchen hand Replenish stock Cleaning duties Ordering Stock.

Education

First Aid HLTAID001 Provide cardiopulmonary resuscitation HLTAID002 Provide basic emergency life -

Diploma - Community Sector

Mental Health First Aid - undefined

Diploma - Community Development

Certificate IV in Community Development - undefined

Certificate IV in Frontline Management - undefined

HLTFA311A Apply First Aid - undefined

Certificate in Mentoring - undefined

Certificate IV in Training and Assessment - undefined

Certificate III Process Manufacturing - undefined

Certificate IV in Transport and Logistics - undefined

Rural Fire Driver (NSW Rural Fire Service - undefined

First Aid (NSW Rural Fire Service - undefined

Advanced Fire Fighting (NSW Rural Fire Service - undefined

Village Fire Fighting (NSW Rural Fire Service - undefined

Bush Fire Fighting (NSW Rural Fire Service - undefined

Certificate II in Food Processing - undefined

Certificate II in Information and Technology - undefined

School Certificate - undefined

Casino High School
1997

Skills

  • Positive and friendly
  • Friendly and professional communications
  • Ethics-focused
  • Customer Focused
  • Solutions-focused
  • Client service-focused
  • Quality Control Standards
  • Case Planning and Management
  • Emotional Support

Accomplishments

  • Drivers licence:Type: HR Licence:Forklift: LF Checks:Police check, working with Children.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Digital representative

Service NSW
12.2020 - Current

Case Manager

North Coast Community Housing
07.2020 - 11.2020

Caseworker Support

Department of Community and Justice
09.2019 - 07.2020

Student Learning Support Officer

Tabulam Public School
07.2018 - 12.2020

Aboriginal Family Worker

Social Futures
11.2015 - 09.2019

Case

Magenta Community Services
06.2015

Support Worker

Namatjira Haven Drug & Alcohol Healing Centre
06.2014 - 10.2014

Assistant Community Development Officer

Casino Neighbourhood Centre
01.2014 - 06.2014

Process worker

Northern Co-operative Meat Service
07.2013 - 12.2013

Office Assistant

NORTEC
06.2011 - 07.2011

Storeman/Driver

PFD, 30
04.2011 - 07.2013

Hatchery assistant/ Driver

Ingham's Enterprises Pty Ltd
10.2005 - 01.2016

Customer service

Busy Bee Cafe
06.2005 - 10.2006

Community Development Worker

Northern Rivers Community Legal Service16
05.2005 - 06.2005

First Aid HLTAID001 Provide cardiopulmonary resuscitation HLTAID002 Provide basic emergency life -

Diploma - Community Sector

Mental Health First Aid - undefined

Diploma - Community Development

Certificate IV in Community Development - undefined

Certificate IV in Frontline Management - undefined

HLTFA311A Apply First Aid - undefined

Certificate in Mentoring - undefined

Certificate IV in Training and Assessment - undefined

Certificate III Process Manufacturing - undefined

Certificate IV in Transport and Logistics - undefined

Rural Fire Driver (NSW Rural Fire Service - undefined

First Aid (NSW Rural Fire Service - undefined

Advanced Fire Fighting (NSW Rural Fire Service - undefined

Village Fire Fighting (NSW Rural Fire Service - undefined

Bush Fire Fighting (NSW Rural Fire Service - undefined

Certificate II in Food Processing - undefined

Certificate II in Information and Technology - undefined

School Certificate - undefined

Casino High School
Chris FreeburnSupport Specialist