At Goulpro Power Pumps And Sheds, as a Head Mechanic, I led a team to exceed monthly sales goals through innovative solutions and expert troubleshooting. Specializing in electrical and engine repair, my proactive approach and dedication to customer satisfaction significantly enhanced service quality and team performance, showcasing my problem-solving abilities and commitment to excellence.
Overview
25
25
years of professional experience
Work History
Head Mechanic
Goulpro Power Pumps And Sheds
06.2020 - Current
Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
Performed routine and scheduled maintenance services.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Diagnosed mechanical failures to determine and delegate corrective actions.
Maintained cleanliness, safety and efficiency of garage.
Mentored junior mechanics in technical skills and best practices, fostering a collaborative team environment to drive success.
Surpassed monthly sales goals through innovative sales techniques.
Maintained extensive knowledge of automotive industry developments, staying up-to-date with new technologies and techniques to optimize service offerings.
Boosted customer loyalty through excellent communication skills, providing regular updates on the progress of repairs and addressing concerns promptly.
Delegated jobs to subordinates and monitored quality of work.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Enhanced customer satisfaction with timely and accurate repairs, ensuring a high level of workmanship on all completed tasks.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Head Mechanic
Mich And Joes Discount Tires
01.2000 - 06.2020
Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
Performed routine and scheduled maintenance services.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Maintained cleanliness, safety and efficiency of garage.
Diagnosed mechanical failures to determine and delegate corrective actions.
Mentored junior mechanics in technical skills and best practices, fostering a collaborative team environment to drive success.
Improved vehicle performance by conducting thorough diagnostics and implementing appropriate repair solutions.
Reduced downtime for customers by maintaining an organized inventory system, ensuring parts were readily available when needed.
Surpassed monthly sales goals through innovative sales techniques.
Troubleshot complex mechanical issues, utilizing advanced problem-solving skills to devise innovative solutions for clients.
Oversaw safety compliance within the workshop, consistently adhering to industry regulations and guidelines to minimize risk.
Delegated jobs to subordinates and monitored quality of work.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Enhanced customer satisfaction with timely and accurate repairs, ensuring a high level of workmanship on all completed tasks.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Explained estimates and determined repair timelines to manage customer expectations.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Read and followed technical documentation to complete accurate repairs.
Investigated customer complaints to identify cause of malfunctions.
Performed emissions tests according to standard procedures.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Analyzed vehicle data using advanced diagnostic equipment.
Education
None - Mechanicas
TAFE New South Wales
Goulburn, NSW
12.2004
Skills
Expert Troubleshooting
Brake Systems
Overseeing garage operations
Preventive maintenance procedures
Engine repair
Electrical Troubleshooting
Driveline maintenance
Suspension Systems
Customer Relations
Vehicle inspections
Exhaust Systems
Welding and fabrication
Computerized Diagnostics
Steering systems
Alignment Techniques
Welding
Battery Systems
Fuel systems
Service Scheduling
Willing to Learn
Hardworking and Dedicated
Team Player
Problem-Solving
Attention to Detail
Brake servicing
Maintenance and repairs
Oil Changes
Problem-solving abilities
Replacing parts
Multitasking
Diagnostics and troubleshooting
Automotive diagnostics
Active Listening
Adaptability and Flexibility
Safety awareness
Valid Driver's License
Decision-Making
Vehicle Safety and Maintenance
Clean Driving Record
Power Tools
Inspecting vehicles
Steering and suspension maintenance
Scheduled Maintenance
Vehicle Inspection
Self Motivation
Mechanical Troubleshooting
Timeline
Head Mechanic
Goulpro Power Pumps And Sheds
06.2020 - Current
Head Mechanic
Mich And Joes Discount Tires
01.2000 - 06.2020
None - Mechanicas
TAFE New South Wales
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