Chris Gordon
Sales & Design Consultant
North Boambee Valley
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
22
22
years of professional experience
Work History
Design Advisor
Spanline
10.2016 - Current
- I help homeowners bring their outdoor living visions to life by designing and delivering high-quality patios, carports, and home additions that blend style, functionality, and durability. From the first consultation to final installation, I guide clients through every stage: understanding their needs, creating tailored designs, navigating council approvals, and ensuring a smooth construction process. I combine technical expertise with a solutions-focused approach to deliver projects that not only enhance lifestyle and property value, but also stand the test of time.
- Design and sell customised patios, carports, and home additions, ensuring solutions align with each client’s needs, budget, and lifestyle.
- Conduct detailed site consultations to assess requirements, provide expert recommendations, and build strong client relationships.
- Create tailored designs using Spanline’s proprietary systems, balancing aesthetics, functionality, and compliance requirements.
- Prepare accurate, transparent project quotes, including material specifications, scope of works, and warranty information.
- Navigate local council approval processes, including preparing and submitting documentation, liaising with certifiers, and ensuring compliance with relevant codes.
- Collaborate closely with engineering, manufacturing, and installation teams to ensure design intent and client expectations are met.
- Present design concepts and product options with a focus on quality, durability, and long-term value.
- Manage client expectations, and resolve issues promptly to maintain a high level of customer satisfaction.
- Apply consultative selling techniques to consistently achieve and exceed sales targets.
- Stay up to date with product innovations, building regulations, and industry trends to provide the best advice to clients.
- Top 5 sales performers in the country.
- Top 3 conversion rates in the country.
- Year 1 sales in excess of $850,000.
- Year 2 sales in excess of $1.1 million.
- Developed cost-effective designs through careful material selection and efficient manufacturing techniques.
National Account Manager
Eurowrap
09.2013 - 05.2016
- Company Overview: Eurowrap is a leading designer, manufacturer, and distributor of gift packaging, including gift wrap, gift bags, gift tags, bows, and ribbons, and other related products.
- Management of key national accounts, including Primark, BHS, WH Smith, B&M Stores, Dunnes, and TK Maxx.
- Sales Forecasts
- New Business Development.
- Profit and Loss Responsibility.
- $3,697,000 Sales Budget
- Exceeded sales target in Years 1 and 2.
- Brought on multiple new major accounts.
- Built great customer relationships.
- On track to hit sales target in year 3.
Business Development Executive
UTV Media plc
02.2013 - 09.2013
- Company Overview: UTV Media Plc is one of the most successful media companies in the UK and Ireland, incorporating radio, television, and new media.
- Business development for a brand-new UTV venture – The Community Partnership Team.
- Generating new business from a standing start.
- Cold calling.
- Taking prospective clients through the whole sales process.
- Presenting at the director level.
- Consultative sales.
- Creative thinking.
- Receiving creative briefs.
- Pulling together multiple agencies, such as councils, NHS, production companies, schools, and colleges, to complete successful projects.
- Developed a list of over 200 prospective clients.
- Introduced new revenue streams into the business.
Key Account Manager
Amscan International UK Ltd
03.2009 - 02.2013
- Company Overview: Amscan International UK Ltd is the world’s largest designer, manufacturer, and distributor of balloons and party products. The parent company is based in New York City, USA, and the international business is run out of Milton Keynes, UK, and is responsible for all business outside of the US.
- Management of existing accounts in Ireland.
- Identifying and developing new accounts in both the UK and Ireland.
- Achieving a £1.15 million budget.
- Recruitment and training of new staff.
- Management of a team of three individuals to achieve targets and customer satisfaction.
- Increased sales from £300K to £1.15M.
- Seconded to Australia for three months to cover the sickness of a senior account manager. I lived in Melbourne.
- Relocated to Dublin, Ireland, for six months to trial new projects; during this period, sales doubled.
Junior Account Manager
Amscan International UK Ltd
03.2008 - 03.2009
- Assist senior account manager in day to day management of top account
- Present new ranges and ideas to buyers
- Provide first line of contact for particularly challenging customer
- Promoted within first 12 months
Business development Manager
Paymentshield Ltd
07.2006 - 03.2008
- Company Overview: Paymentshield ltd is the UK’s market leader of supplying Mortgage payment protection and Buildings and contents insurance to the intermediary market.
- Managed a panel of 50+ companies
- Grow business of existing customers
- Identify, sign up and develop new customers
- Training of customers
- Involved in training of new staff
- Attend expo’s to promote brand
- Liaise with all departments of the business and external companies to ensure 100% customer satisfaction throughout
- Grew business year on year despite global recession
- Qualified as mortgage advisor expanding my knowledge and increasing my worth to the company
Customer Service Advisor
Paymentshield Ltd
06.2005 - 07.2006
- Ensure customers queries are dealt with in a prompt and professional manner
- Work in conjunction with KPI’s
- Ensure company integrity is adhered to
- Training new staff members
- Achieved high marks in quarterly reviews
- Promoted to business development manager after 12 months
Tele-Canvasser
EEC Home Security
01.2004 - 06.2005
- Cold Call potential customers to secure visits
- Achieve daily number of generated leads for sales visits
- Create and implement script changes to work force
- Train new staff
Education
Sales
Sandler School of Sales
Milton Keynes UK 04.2001 -
B AS Level - Psychology
Hutton Grammar School Sixth Form
01.2003
11 GCSE -
Hutton Grammar School
01.2002
Skills
Customer service
Sales development
Time management
Client service
Customer needs assessment
Sales closing
Customer retention
Customer relationship building
Sales consultation
Business development
Relationship building
Product and service knowledge
Objection handling
Prospecting skills
Contract negotiations
Sales funnel management
Interests
Travelling, Rugby, cricket, gigs, festivals, music promoting (Liverpool unsigned band), driving, event management, camping, holidays
Section name
uk.linkedin.com/pub/chris-gordon/17/739/3a0/
Timeline
Design Advisor
Spanline
10.2016 - Current
National Account Manager
Eurowrap
09.2013 - 05.2016
Business Development Executive
UTV Media plc
02.2013 - 09.2013
Key Account Manager
Amscan International UK Ltd
03.2009 - 02.2013
Junior Account Manager
Amscan International UK Ltd
03.2008 - 03.2009
Business development Manager
Paymentshield Ltd
07.2006 - 03.2008
Customer Service Advisor
Paymentshield Ltd
06.2005 - 07.2006
Tele-Canvasser
EEC Home Security
01.2004 - 06.2005
Sales
Sandler School of Sales
04.2001 -
B AS Level - Psychology
Hutton Grammar School Sixth Form
11 GCSE -
Hutton Grammar School
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