Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
CHRIS GROGAN

CHRIS GROGAN

Figtree,Australia

Summary

Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams.

Overview

20
20
years of professional experience

Work History

Regional Sales Manager

Royal Wolf
01.2021 - Current
  • Key responsibilities will include but not be limited to: Motivate, lead, and coach your team of sales personnel
  • Implement training and establish and monitor key performance indicators that drive performance excellence
  • Partner with the regional leadership team to ensure personal and team activities are aligned to and integrate with the regional and company strategy
  • Work closely with National Accounts team members to ensure nominated accounts receive agreed products and services
  • Develop and implement integrated local and regional plans to deliver on UOL and unit pricing objectives
  • Actively promote RW products and services through value selling and grow existing relationships.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with clients in assigned sales territories.

Business Development Manager

Royal Wolf
10.2018 - 10.2019
  • Actively explore new market opportunities and seek to secure new business by undertaking the minimum number of face-to-face customer site visits per week
  • Track and assign projects via BCI within CRM
  • Provide timely and accurate data to the Sales Support Officer for inclusion in the Pipeline
  • Engage managed accounts and new customers with strong product solutions to drive hire/sale conversions
  • Conduct customer visits to present RW’s offerings and services
  • Maintain relationships with managed account list, ensuring regular contact, site visits, quote and account follow-up
  • Provide timely and accurate quotes for all RW products and services in line with RW pricing guidelines or provide sufficient time and information to Sales Support to enable the thorough compilation of quotes and tender documents
  • Presents information both clearly and concisely and confirms correct interpretation of information
  • Effectively negotiate with customers and suppliers
  • Continually seeks ways to improve work processes and outcomes
  • Initiates and responds to suggestions for improving service.

Business Centre Manager

Workpac
07.2017 - 09.2018
  • Controlled and fully accountable for the results, staffing and productivity of Workpac Business Centre
  • Sales experience and strong relationships with existing WorkPac clients in the area
  • Significant successful experience at the Sales Manager level
  • Exposure to working within Quality Assurance and Safety Systems
  • Demonstrated experience in sales, management and leadership roles
  • Ability to effectively communicate and negotiate at all levels
  • Presentation Skills
  • Exceptional influencing, persuading and listening skills
  • Established and encouraged collaborative working relationships
  • Demonstrated ability to communicate openly and effectively with all stakeholders in the business
  • Well-developed interpersonal skills, including the ability to mentor, coach and training team members to benefit both the business and the individual.

Director/Owner

Ezi Portables
01.2016 - 06.2017
  • Started the Company from the ground up
  • After getting set up in our factory and working together with Engineers, councils, draftsmen, web designers and Facebook marketing experts we created a platform to design a stylish and better portable building that was not currently available in the marketplace
  • Our Facebook page Ezi Portable buildings worked as a solid marketing tool to showcase and sell our buildings
  • My duties overall included: Planning and Strategy - Putting together a development plan to maintain the necessary resources and strategies to help grow the business
  • Marketing and Sales - Daily following up on email and social media inquiries
  • Social marketing, cold calling, print marketing and developing relationships daily
  • I was personally responsible for the End-to-End sales of all inquiries that came into the business
  • Customer Service - Always maintaining a solid relationship with all potential and existing customers was key to growing our business
  • Communication was the difference in converting a lot of sales
  • This was noticeable with the feedback from customers
  • Human Resources - Hiring staff and sub-contractors, writing job descriptions, screening and interviewing candidates as well as putting together contracts and paying staff/subcontractors
  • OH&S sheets to be signed and as well as training if required
  • Maintaining a safe work environment was most important
  • Legal - Maintaining and keeping up to date with all government and state regulations that were imperative to keep on top of on a regular basis.

Equipment Manager

Des Woods Pianos
08.2011 - 12.2015
  • Worked in partnership with the Owner to maintain the day to day running of the business.
  • Maintaining the company truck and keeping all tools and equipment ready for each working day.
  • Meeting and greeting customers and providing a professional company image.
  • Moving all types of piano’s in sometimes very precarious places with complete care and safety. This included residential, theatres and the occasional celebrity.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.

Client Services Manager

Landmark Recruitment
09.2003 - 06.2011
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.

Education

Diploma Hospitality Management -

Macleay College Sydney

Year 12 -

Rooty Hill High School

No Degree - B2B Training Coaching & Mentoring

Charlie Pidcock PTY LTD
06.2022

Skills

  • Strong attention to detail
  • Effective Communication
  • Managing multiple projects
  • Time management
  • Pro-active and professional customer service-oriented
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Human resources policies
  • Safety training
  • Highly organized
  • Good judgement
  • Team Leader
  • Work independently and part of a team
  • Self-motivated
  • Interpersonal skills
  • Business Development and Planning
  • Customer Service
  • Conflict Resolution
  • Sales Leadership

References

Available upon request

Timeline

Regional Sales Manager

Royal Wolf
01.2021 - Current

Business Development Manager

Royal Wolf
10.2018 - 10.2019

Business Centre Manager

Workpac
07.2017 - 09.2018

Director/Owner

Ezi Portables
01.2016 - 06.2017

Equipment Manager

Des Woods Pianos
08.2011 - 12.2015

Client Services Manager

Landmark Recruitment
09.2003 - 06.2011

Diploma Hospitality Management -

Macleay College Sydney

Year 12 -

Rooty Hill High School

No Degree - B2B Training Coaching & Mentoring

Charlie Pidcock PTY LTD

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