Chris Horsfall
Downer,ACT
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organisational performance.
Overview
15
15
years of professional experience
Work History
Principal Developer
Chartertech Pty Ltd
02.2018 - Current
- Played a key role in design and implementation of innovative financial reporting solutions for several large Federal Government Clients.
- Co-ordination of user testing and incorporating valuable feedback into design updates.
- Developed scalable solutions with an emphasis on modularity and reusability to support business growth.
- Incorporated data analytics insights into product development decisions, increasing overall customer satisfaction.
- Mentored junior consultants, providing guidance and support for professional development.
- Proved successful working within tight deadlines and a fast-paced environment.
- Conducted large scale workshops and training sessions to improve client knowledge of best practices.
- Built strong relationships with clients, from APS staff through to Senior Executives.
Mortgage Broker
Self Employed
10.2016 - 02.2018
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
- Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimising client outcomes.
- Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
Senior Relationship Manager
Beyond Bank Australia
11.2009 - 10.2016
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
- Worked with branch partners to maximise sales efforts to business customers and cross-sell other products and services.
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Managed multiple loans simultaneously while maintaining high levels of organisation and attention to detail.
- Maintained excellent communication with clients throughout the loan process, addressing concerns and answering questions promptly.
Education
Bachelor of Commerce - International Business And Business Management
University of Canberra
Canberra, ACT2013
Diploma of Finance And Mortgage Broking Management -
Kaplan Professional
2017
Skills
- Backend Development
- Business Analysis
- Client Relationships
- Forecasting and Reporting
- Requirements Gathering
- Team Leadership & Development
- Problem-Solving
- Client Requirements Assessment
Timeline
Principal Developer
Chartertech Pty Ltd
02.2018 - Current
Mortgage Broker
Self Employed
10.2016 - 02.2018
Senior Relationship Manager
Beyond Bank Australia
11.2009 - 10.2016
Bachelor of Commerce - International Business And Business Management
University of Canberra
Diploma of Finance And Mortgage Broking Management -
Kaplan Professional
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