CHRIS KOUTSIS
Blakehurst
Summary
Highly motivated and results-oriented sales and management professional with a proven track record of driving significant revenue growth, optimising operational efficiency, and leading high-performing teams within the retail sector. Possessing extensive experience in sales strategy, inventory management, supplier negotiation, and team development, I am seeking a challenging and rewarding sales-focused role where I can leverage my leadership capabilities and contribute to organizational success.
Overview
27
27
years of professional experience
Work History
Store Manager
Ryda Pty Ltd
Petersham, New South Wales
01.2007 - Current
- Delivered consistent sales growth and exceeded targets through strategic sales initiatives and effective team management.
- Significantly improved operational efficiency by modernising retail procedures and streamlining processes, resulting in reduction in processing time.
- Built and led a high-performing sales team, providing coaching and mentorship that resulted in a 100% growth in sales revenue within 12 months.
- Successfully negotiated favourable terms with suppliers, optimising procurement costs and improving profitability.
- Ensured exceptional customer experiences, fostering long-term client relationships and driving repeat business.
- Maintained a safe and compliant work environment by effectively implementing and enforcing WHS responsibilities.
- Established and rigorously monitored Key Performance Indicators (KPIs), using data-driven insights to identify areas for improvement and drive performance.
Store Manager
Soundmaster Audio Pty Ltd
Hurstville, New South Wales
01.2000 - 01.2007
- Successfully managed all aspects of store operations, including sales, inventory, and staff, consistently meeting operational goals.
- Implemented effective inventory control measures, minimising stock discrepancies and optimising stock levels.
- Provided strong leadership to the sales team, driving sales performance and ensuring excellent customer service.
- Effectively managed inventory control processes, ensuring accurate stock management.
- Processed sales orders efficiently and accurately, contributing to smooth sales operations.
- Provided exceptional retail sales support, consistently exceeding customer expectations and achieving sales targets.
- Maintained high standards of installation quality control, ensuring customer satisfaction with product installations.
- Successfully resolved customer complaints, demonstrating strong problem-solving and customer service skills.
Retail Sales Team Leader
JB Hi-Fi Pty Ltd
Bondi Junction, New South Wales
01.1998 - 01.2000
- Provided effective leadership and motivation to the retail sales team, fostering a collaborative and high-performing environment.
- Managed team sales budgets and contributed to the achievement of overall sales targets.
- Efficiently handled administrative duties, ensuring the smooth operation of the sales team.
Education
Higher School Certificate -
Randwick Boys High School
Randwick01.1996
Skills
- Sales Leadership
- Performance management
- Team Leadership
- Recruitment
- Team motivation
- Conflict resolution
- Inventory control
- WHS compliance
- KPI development
- Supplier negotiations
- E-commerce platforms
- Strong communication skills
- Self-motivated
Languages
Greek
Other Skills Attributes
- Unrestricted Driver's Licence
- NSW Boating Licence
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Highly organised and detail-oriented
- Proactive and self-motivated
Timeline
Store Manager
Ryda Pty Ltd
01.2007 - Current
Store Manager
Soundmaster Audio Pty Ltd
01.2000 - 01.2007
Retail Sales Team Leader
JB Hi-Fi Pty Ltd
01.1998 - 01.2000
Higher School Certificate -
Randwick Boys High School
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