With a robust background of 15 years at Queensland Rail, I excel in roles demanding exceptional customer service and teamwork. My journey from Porter, Onboard services to Station Master 3rd / Relief ASM1 highlights my ability to multitask and solve problems efficiently. I bring a blend of strong time management skills, a professional positive attitude and a commitment to a safe workplace environment.
- Platform and time management. On-time running commitments
- Reporting of safety concerns, hazards and customer incidents
- Clear and accurate delivery of information to customers / other stations (ie. PA announcements / Radio)
- Station and personal presentation.
-A high level of customer service
-Provide Leadership and a positive workplace environment.
-Ability to work on a shift work roster
-Provide exceptional customer service
-Maintain safety and situational awareness while onboard train services
- Familiarisation of the whole train network and key tourism areas of SE Queensland
-Ability to work independently and in a small team environment
- Provide assistance at train and network disruptions, provide support for both staff and customer affected
- Platform and time management. On-time running commitments
- Reporting of safety concerns, hazards and customer incidents
- Clear and accurate delivery of information to customers / other stations (ie. PA announcements / Radio)
- Station and personal presentation.
-A high level of customer service
-Ability to work on a shift work roster
-Effective communication with supervisors and other team members
-The ability to complete task safely
Available on Request